Site Operations Administrator | Dunedin at Accident Compensation Corporation, Otago

Mō tēnei tūranga mahi | About this role

• Be the welcoming face of ACC for customers visiting our Dunedin Hub
• Deliver varied administrative support that keeps services running smoothly
• Permanent role with strong benefits in a values'led organisation

About the role | Mō te tūranga mahi
As a Site Operations Administrator, you will be the first point of contact for Visitors to our Dunedin Hub, providing a professional, welcoming and proactive experience. You will deliver a broad range of office and operational administrative services that support the effective day'to'day running of ACC's Hubs and Sites, helping ensure customers are supported in the right way, at the right time.


You'll play a pivotal role in providing front'of'house services, operational administrative support, and coordination across site activities, contributing to keeping Kiwis safe at work, at home, and everywhere in between.

The appointing salary for this role is $60,486 - $68,314 based on experience and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time.

About you | Mōu
You will bring:

• Experience in administration, reception or front'of'house roles
• Strong customer service and interpersonal skills
• Cultural awareness, empathy, and the ability to engage with people from diverse backgrounds
• Confidence working in a digital environment using multiple systems and tools
• Sound judgement, initiative, and the ability to manage competing priorities
• A collaborative, flexible, and proactive working style
• You must hold New Zealand work rights at the time of application.
• Please note this is an office'based role, with core working hours of Monday to Friday, 8:30am - 5:00pm.

How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to 27th September 2026 11:59pm, however if an ideal candidate is found we may progress screening and interviewing sooner.


Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz quoting the Job Identification number next to the role title.