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Customer Integration Specialist
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The opportunity

The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly, knowing exactly how the network is performing, and how we can deliver for our customers.

We are growing our international and domestic parcels and logistics businesses by building partnerships and ensuring we're highly focused on what our customers want and need.

Right now, we are looking for a superstar Customer Integration Specialist to join our fast paced and rapidly expanding Customer Technology Services team.

A bit about you

To be successful in this role, you'll be one of those people who has the ability build rapport with customers quickly and easily, making sure they understand and can use the digital tools that NZ Post provides and in particular, our Shipping APIs and our lodgement management application. You'll have an inquisitive mind and the drive to understand their businesses, enabling us to provide the tools they need to be successful.

Ideally, you'll have some experience working with RESTful APIs, a range of object oriented programming languages, and have had exposure to the use of MuleSoft API technologies, SQL and the Salesforce platform. With this technical understanding, you'll be able to answer customer's questions, advise them on their development to consume our APIs and be able to diagnose bugs.

You'll be a real problem solver, able to foresee issues, ask questions before they arise, and offer solutions.

We work in an Agile environment, so the ability to be flexible, agile and handle pressure is a must.

Why join us?

New Zealand Post has been a vital link for New Zealanders for over 170 years, and in the future, we will continue to be a trusted Kiwi company that helps customers succeed and helps New Zealand grow.

This is a fantastic opportunity to join our forward-thinking and experienced team.  You'll benefit from a competitive salary and benefits package, and the coaching of our high performing and supportive leadership team.

We are proud of our collaborative and inclusive culture that appreciates the power of diversity and allows creativity to thrive and innovation to flourish. Ask us about how your part-time or flexible working arrangements could work for you in this role.

Interested? We'd love to hear from you.

We've attached a JD on our careers page: – but visit our website, see what we're doing and what we're about then apply online. For further information please contact Olivia Jacobs (Talent Sourcing Specialist) on 027 604 6834.

Applications close on Sunday 26 Jan 2020

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security check, credit check and may be required to undertake a drug Test.


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