CSD Portfolio Manager at New Zealand Post, Auckland

 CSD Portfolio Manager

• Auckland based role ideally
• Senior leadership role with a big-picture focus
• Programme/Project oversight

Mō te Tukurau Aotearoa - About NZ Post

The Customer Service Delivery (CSD) function is the engine room of New Zealand Post. With our Customers' expectations changing significantly through global digital and eCommerce development, we are seeing unprecedented online demand driving massive parcel growth - expected to double within seven years and we are setting ourselves up for success to be the best delivery business for New Zealand. 

We are creating a new way of operating to meet this demand - enabled by a collaborative organisational model combining strong operational leadership with end-to-end process expertise. 

Kōrero mō te tūranga - About the role

Reporting to GM Strategy & Operational Excellence, this role works across our Customer Service Delivery (CSD) division to lead the governance and oversight of the portfolio of strategic work and engagement across CSD.  You will be leading our PMO and BA functions across CSD and we would welcome your input to lift and develop these functions.  This will include ensuring our focus is on the initiatives which are important, aligned to our business plan and strategic goals. This role will take an enterprise leadership role across NZ Post. Therefore, we are seeking applications from candidates with a collaborative and customer focussed approach, you will be fluent working across an organisation, developing strong and sustainable relationships. 

Mōu - About you

As the ideal candidate for this role you will have proven and demonstrated experience where you have been involved in business planning and oversight across major projects and programs. You will have experience shaping, creating and managing a portfolio of strategic initiatives, ensuring appropriate focus on overall portfolio performance. Ideally, you will hold a Project/Programme Management certification and bring a continuous improvement capability.

Experience applying this experience within a domestic or international logistics business is desirable. 

Ideally the successful candidate for this role will be based in Auckland however we are open to considering other NZ locations. 

Hiahia? - Interested? Come and join the whanau!

If this sounds like your next career move, apply today via our careers site, or a JD is available via the NZ Post website. If you require additional information, contact Cath Scott (Talent Acquisition Specialist) on Catherine.scott3@nzpost.co.nz

We highly recommend writing a cover letter for this position. Applications will close at 5pm, Thursday 30 November 2023

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and may be required to undertake a credit check.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.