Case Manager - Spring Hill Corrections Facility at Ara Poutama Aotearoa (Department of Corrections), Waikato

Mō tēnei tūranga mahi | About this role

• Permanent, full-time role
• Based at Spring Hill Corrections Facility
• Support people in our care to rehabilitate

'Kotahi anō te kaupapa, ko te oranga o te iwi' – ‘There is only one purpose to our work:  the wellness and wellbeing of our people.

Mō te tūnga | About the role

Case Managers provide specialist, end to end case management with prisoners including initial assessment, identification of prisoner needs, case planning and preparing prisoners for release.

Using a range of services and techniques, they work with external agencies and the prisoners' Whānau to support prisoners as they rehabilitate. 

With a natural style to work collaboratively, and top-notch relationship management skills, you will be someone who recognises the importance of the work Ara Poutama does. As we enter a new and exciting era with Hokai Rangi, you will bring new ways of thinking to what is already a complex, dynamic and fast paced environment.

Mōu | About you

Central to the role will be the ability to exercise sound professional judgement to ensure that services are appropriately identified and aligned to prisoner needs.

You must work with high integrity and will demonstrate the Departmental values within your work: Wairua, Whānau, Manaaki, Kaitiaki and Rangatira.

If you think you have what it takes to play a key part in case management and make a real contribution to reducing re-offending and ensuring public safety, please apply now.

Ngā pūkenga me ngā wheako | Skills and experience

We are looking for candidates with:

• Knowledge and experience working with Māori and Pacific Peoples and their whanau and communities.
• Rehabilitation and reintegration related disciplines and practices.
• Effective relationship management and communication skills.
• The ability to motivate and support prisoners to make positive changes.
• Experience and knowledge in Māori Language and cultural protocols and processes within Māori Communities, and of Māori Community structures and dynamics.
• Full, clean NZ Drivers Licence.

Ngā painga | The benefits

The starting salary for this role is $70,956 with the possibility to progress to $91,307.

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Tono ināianei | Apply Now

To apply and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.

When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

Applications close on: Tuesday 27 January 2026.

If you have any questions or want to learn more about a career with us, contact madeleine.stapleton@corrections.govt.nz, or visit careers.corrections.govt.nz.