General Manager Custodial - Spring Hill Correctional Facility at Ara Poutama Aotearoa (Department of Corrections), Waikato

Mō tēnei tūranga mahi | About this role

• Lead change. Shape futures. Strengthen communities
• Strategic and operational performance at site and system level

Ara Poutama Aotearoa is committed to one purpose: the wellness and wellbeing of people. By working alongside those in our care and their whānau, we drive meaningful, long-term change that creates safer communities and reduces reoffending. We are seeking an exceptional leader to join our senior leadership team as a General Manager Custodial, responsible for leading safe, humane and high-performing custodial services across our prison network.

To find out more about the Spring Hill Correctional Facility please visit - https://careers.corrections.govt.nz/why-us/shcf

Mō te tūnga | About the role

This is a critical national leadership role with accountability for the safe, lawful and effective delivery of custodial operations across the network. You will lead strategic and operational performance at site and system level, build strong and inclusive leadership capability, and ensure services reflect Hōkai Rangi, Te Tiriti o Waitangi, and culturally responsive practice.

Working across the justice system, iwi, hapū and community partners, you will influence system‑wide outcomes through sound judgement, strong relationships, and a commitment to continuous improvement.

What you'll do

You'll provide network stewardship across custodial services, setting site strategy and overseeing planning, financial management and infrastructure. You'll drive high standards of safety, rehabilitation and reintegration, use performance insights to lift service delivery, and lead responses to operational risks and critical incidents.

You'll also build and lead high‑performing leadership teams, strengthen talent pipelines, champion wellbeing and inclusion, and foster a workplace culture grounded in safety, accountability and excellence. Central to the role is embedding Te Tiriti obligations into decision‑making and championing approaches that address inequities for Māori within the justice system.

Mōu | About you

You're a strategic, resilient and values-driven leader with experience leading complex, high-risk environments. You bring:

Ngā pūkenga me ngā wheako | Skills and experience

• Deep knowledge of custodial or justice sector operations (or a comparable field)
• Strong capability in people leadership, change, culture transformation and performance delivery
• Advanced relationship management and stakeholder engagement skills
• Expertise navigating legislative, operational and reputational risk
• A demonstrated commitment to Te Ao Māori and inclusive leadership
• A current NZ Driver's Licence and CIMS Level 4

Ngā painga | The benefits

The salary range is $185,839 - $262,360, with a mid-point of $218,633. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us

Join Ara Poutama Aotearoa, where your work will contribute to improving public safety, reducing reoffending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi and Women's strategies.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

You can find out more about us here.

Tono ināianei | Apply Now

Applications Close 26th July 2026.

When applying, submit a tailored CV/Resume and Cover Letter describing your motivation for joining our department, highlighting relevant skills and experience and the alignment to our work. So, we can get to know you as a leader, we ask that you submit a leadership statement as part of this application. Instructions are attached to this advert (please navigate to our Careers Site if using Seek).

To apply and view the position description, click the application link. All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered.

We are also recruiting for the General Manager Custodial positions at Rimutaka and Waikeria Prison. If you would like to be considered for more than one location, please submit just one application and indicate in your cover letter any additional location(s) you would like to be considered for.

If you have any questions about the role or the process please contact strategicrecruitment@corrections.govt.nz