Risk and Resilience Lead - Procurement, Supply Chain & Health Technology Management at Te Whatu Ora, All Locations

Mō tēnei tūranga mahi | About this role

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As Risk and Resilience Lead, within the Strategy and Enablement leadership team, you will play a critical role in safeguarding the integrity and continuity of Procurement, Supply Chain and Health Technology Management (PSC&HTM) operations. You'll lead the development and delivery of risk management, business continuity, and recovery strategies, providing independent assurance to senior leadership that risks and issues are identified and managed effectively.

This is a strategic role where your insights will shape resilience planning across one of the most complex commercial environments in New Zealand. You'll work closely with leaders to embed a culture of risk awareness, conduct independent assessments, and ensure preparedness for disruptions that could impact health services nationwide.

About the Team/Service/ Location

The Procurement, Supply Chain and Health Technology Management (PSC&HTM)  team at Health New Zealand | Te Whatu Ora are a national function with a vast and complex scope. They play a critical role in ensuring the availability, safety, and efficiency of clinical and non-clinical goods and services across the health system. Responsible for managing and influencing over $9 billion in annual spend, the team are central to delivering high-quality patient outcomes and standardising product usage across regions.

About you

You're a strategic thinker with a strong sense of accountability and a passion for building resilience in complex systems. You bring a depth of experience in risk management and operational resilience, and you know how to turn insights into practical strategies that protect critical services. You're comfortable navigating ambiguity, influencing at senior levels, and fostering a culture where risk awareness and preparedness are second nature.

You're collaborative by nature, able to build trusted relationships across diverse teams and stakeholders. You combine analytical rigor with clear communication, making complex issues understandable and actionable. You're committed to continuous improvement and innovation, always looking for smarter ways to manage risk and strengthen resilience.

Most importantly, you want your work to have purpose. At Health NZ, every decision you make contributes to a health system that's fairer, smarter, and more responsive to the needs of our communities.

You will bring:

• A tertiary qualification in a relevant field and/or equivalent experience.
• Experience in risk assessment and management within a relevant industry.
• Proven expertise in business continuity planning and emergency response.
• Strong analytical and problem-solving skills, with the ability to navigate ambiguity.
• Excellent communication and relationship-building skills. 

 Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by 20 November 2025. If you have any questions about the role, please contact Zerissa Ong on zerissa.ong@TeWhatuOra.govt.nz. 

Whilst Health New Zealand is undergoing change affected kaimahi (staff) will be given preference and priority for this position.