Business Analyst, Electronic Referrals, Te Manawa Taki - Planning, Funding & Outcomes at Te Whatu Ora, All Locations

Mō tēnei tūranga mahi | About this role

• Permanent, full-time position based in our Te Manawa Taki region (Taranaki, Waikato, Lakes, Bay of Plenty, Tairawhiti)
• Lead the development, training and support of the eReferral system across the Te Manawa Taki region

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. 

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. 

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care. 

About the Role 

The primary role of the Business Analyst is to administer, support and enhance the electronic referral system across the Te Manawa Taki region, whilst developing and improving processes and maintaining stakeholder relationships.

This will include leading the development, training, and support of the eReferral system across Te Manawa Taki, simplifying technical information, gathering requirements, coordinating testing and audits, and maintaining form libraries. It ensures high-quality service delivery, continuous improvement, and that the system meets regional needs through reporting, user engagement, and issue resolution

About you 

You will have 2-3 years experience in business analysis or system application support with a relevant qualification to support this, and the ability to work with and simplify complex information.

A keen interest in the software development process, experience using Microsoft Office and adequate documentation and elicitation skills are essential. Experience working with community-based health technology is desirable but not essential.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.    

How to Apply 

To apply, please click “apply now.”  All applications must be submitted through our online careers portal by 11:59PM Sunday 16 November 2025. For further information, please contact Nicole Rickard on Nicole.Rickard@TeWhatuOra.govt.nz.

Whilst Health New Zealand is undergoing change, affected kaimahi will be given preference and priority for this position.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.