Quality Improvement Advisor, Ageing Well at Te Whatu Ora, Auckland

Mō tēnei tūranga mahi | About this role

• Full-time, Permanent role based in Auckland
• Support aged residential care facilities across the Northern Region

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As the Quality Improvement Advisor, Ageing Well, you will be responsible for overseeing quality assurance and improvement activities across aged residential care facilities in the Northern Region. This role is responsible for monitoring and managing compliance with Ngā Paerewa Health and Disability Service Standards and Health New Zealand – Te Whatu Ora contracts.

You will have oversight of provider audits, including the reporting and follow-up of corrective actions with providers.  You will plan and implement quality improvement initiatives and work with other stakeholders to facilitate national initiatives.

About the Team

You will work as a member of the Ageing Well Team that oversees planning, funding and contracting of community services for the Northern Region's older population.  Our team is based in Takapuna, Auckland.

About you

You will have an understanding and experience of the aged residential care regulatory environment.  You will be able to develop constructive and positive relationships with providers to support high-quality care for people receiving these services.

You will have a:

• Relevant tertiary or professional qualification i.e. a registered nurse and/or certified auditor
• Quality assurance experience in aged residential care, stretching over 5-10 years
• Strong level of confidentiality due to the sensitivity and information handled

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply 

To apply, please click “apply now.”  All applications must be submitted through our online careers portal by 11:59PM Sunday 15 March 2026. For further information, please contact Nicole Rickard on Nicole.Rickard@TeWhatuOra.govt.nz.

The full position description is available on the Health New Zealand Careers site.

Whilst Health New Zealand is undergoing change, affected kaimahi will be given preference and priority for this position.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.