Senior Regulatory Advisor at Education Review Office, Auckland

Mō tēnei tūranga mahi | About this role

Ko mātou | About us 

We are the Education Review Office | Te Tari Arotake Mātauranga (ERO), the New Zealand government's external evaluation agency that informs and facilitates improvement in schools/kura and early learning services.   
We work to build a high performing equitable education system and believe equity and excellence in outcomes is possible for all learners when the mahi centres on Ko te tamaiti te pūtake o te kaupapa - the child, the heart of the matter. 

Mō tēnei tūranga | About the role 

In this role you will provide expert advice and lead or contribute to regulatory activity across licensing, certification, complaints, incidents and enforcement. 
You will work across complex and sometimes sensitive matters, ensuring decisions are robust, proportionate and well-evidenced. 

Key aspects of the role include: 

• Providing high-quality advice and recommendations on complex or contentious regulatory matters 
• Assessing complaints, incidents and licensing issues and determining appropriate responses 
• Leading or contributing to investigations of non-compliance, including analysing evidence and applying regulatory tools 
• Partnering closely with review, licensing and legal teams to support joined-up regulatory activity 
• Developing guidance, tools and processes to support consistency and continuous improvement 
• Communicating decisions and outcomes clearly to stakeholders 

This is a varied and impactful role where your judgement, analysis and ability to navigate complexity will directly contribute to fair, consistent and evidence-based regulatory decisions. 

Mōhou ake | About you 

We are looking for someone who can operate with confidence in a complex regulatory environment and bring strong professional judgement to decision-making. 

You will have: 

• Demonstrated experience in regulatory, compliance, investigation, or advisory roles 
• Strong analytical skills with the ability to assess risk, interpret evidence and make sound decisions 
• Experience working with legislation, policy and regulatory frameworks 
• The ability to manage complex or sensitive issues with professionalism and integrity 
• Excellent written and verbal communication skills 
• Strong stakeholder engagement skills, with the ability to work across multiple teams 

Why join us 

At ERO, you'll be part of an organisation committed to continuous improvement, collaboration and making a meaningful difference in the education system. 

ERO values diversity, inclusion, equity, and wellbeing. We acknowledge Te Tiriti o Waitangi and are committed to building a workforce that reflects the communities we serve. 

We welcome applications from people of all backgrounds, experiences, identities, and abilities. We encourage our people to bring their authentic selves to work and foster a culture where everyone can thrive. 

Me pēhea te tuku tono | How to apply  

If this sounds like the opportunity you've been looking for, we'd love to hear from you. 

Click Apply to view the full Position Description and to submit your application.  In your cover letter and CV, please tell us about your experience and how you meet the key requirements of the role outlined above. 

If you would like further information about the role, reach out to Virginia.Ng@ero.govt.nz. 

We will review applications as they are received and may begin interviewing and may move to interview shortly after the closing date. 

Please let us know if you require any support or adjustments during the recruitment process. 

Check out our careers site to learn more about working at ERO. Applications close 19 July 2026. 

Additional information:  You must have the legal right to live and work in Aotearoa New Zealand. Background and other pre-employment checks will form part of our recruitment process.