CRM Administrator at Tourism New Zealand, Auckland

Mō tēnei tūranga mahi | About this role

• Part time role - flexible 20 hours
• Auckland

Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, industry, and manuhiri by inviting exploration in the spirit of manaakitanga. We promote the 100% Pure New Zealand brand to the world, attracting people to visit our beautiful country, the ultimate destination. Post Covid we have a very important role, to accelerate tourism's recovery and transition to a more sustainable, productive, and inclusive future.

What will you be doing | Ngā whainga? 

As the CRM Administrator you will work with our global travel trade and business events teams to enable us to use technology to act at scale with our customers. You will be responsible for CRM data integrity, helping users get the most from the platform, and working with the CRM product owner to identify and implement enhancements that deliver the greatest value.

Ultimately you will be the organisation's CRM champion.

What you will need | Ngā pūkenga mō tēnei tūranga

• A tertiary qualification in an analytical field (maths, data Science, digital marketing) or relevant discipline or equivalent experience.
• Technical expertise with CRM and analytical systems, ideally Dynamics 365 CRM and marketing automation/Click Dimensions
• Knowledge of online marketing methods and best practices.
• Attention to detail, Commercial awareness, strong communications skills, and problem-solving

Sound like you | Māu rānei

With New Zealand reconnecting to the world this is an exciting time to join a global leader in destination marketing. If you want to join a team that's passionate about helping our customers get New Zealand from people's bucket list onto their to do list and are a star in helping organisations get CRM at the heart of ways of working, we'd love to hear from you.

Become part of a fun global whānau with shared goals of enriching New Zealand and taking the 100% Pure New Zealand brand to the world.

How to Apply | Me pēhea te tuku tono

Please send us your resume and covering letter. For tracking and evaluation purposes, all applications must be submitted on-line through the Tourism New Zealand careers portal.

Come join us | Hono mai ki a mātou

Applications close: Sunday 22nd May