Membership Engagement Coordinator at Tourism New Zealand, Auckland

Mō tēnei tūranga mahi | About this role

• Auckland based

Qualmark is New Zealand tourism's official quality assurance organisation and is 100% owned by Tourism New Zealand. When a business displays the Qualmark symbol you can be assured that it has met stringent quality and sustainable business standards.

What will you be doing | Ngā whainga 

This is a new role working closely with the wider Qualmark and Tourism New Zealand teams, to support Qualmark's membership engagement strategy and is critical in connecting Qualmark with its 2,000+ members. The role reports to our Membership Engagement Manager and provides support to execute Qualmark's engagement strategy to ensure ongoing value for our Qualmark members.

You will work alongside the Qualmark team to develop opportunities and ensure Qualmark members have content, tools and resources to help them with continuous improvement and access to member benefits.  In addition, through Qualmarks partnership with Tourism New Zealand, you will work with the various teams both locally and globally, to communicate any updates about Qualmark members for inclusion in content and events.    

The role will directly contribute to the achievement of the organisation's goals of enriching Aotearoa NZ, industry and manuhiri.

 What you will need | Ngā pūkenga mō tēnei tūranga

• Excellent written communication skills.  
• Comfortable using a CRM.
• Experience across digital channels ie social, SEO, EDM, website's.
• Ability to build a strong rapport with members and key stakeholders.
• Can take a forward thinking and passionate approach to delivering great value to members.

 Sound like you | Māu rānei

At Qualmark we are deeply connected and care for each other and New Zealand and we work together with our global whanau to deliver extraordinary work. When you join Qualmark you become part of a fun, global team that has shared goals of enriching Aotearoa NZ, industry and manuhiri.

Our Qualmark team embraces a flexible working arrangement, which means balancing time working in the office and working from home.

How to Apply | Me pēhea te tuku tono

Please send us your cv and covering letter. For tracking and evaluation purposes, all applications must be submitted on-line through the Tourism New Zealand careers website.

Come join us | Hono mai ki a mātou

Applications close: Thursday 23^rd March