Telecommunications & Administration Support at Bay of Plenty District Health Board (Tauranga/Whakatane), Bay of Plenty

Mō tēnei tūranga mahi | About this role

Mō Tātou – About Us

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

The Bay of Plenty District Health Board is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne.  We serve a population of approximately 259,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki.  The BOPDHB is one of the Bay of Plenty's largest employers with over 4000 staff.

He Kōrero mō te tūranga - About the Role

The Bay of Plenty District Health Board are currently seeking permanent part-time Telecommunications and Call Centre Operators/Administrators to join the Team based at Tauranga Hospital.  The role is both challenging and rewarding, with an opportunity for you to make a real difference! 

We are looking for someone with exceptional communication skills to provide a high level of service. Your approach will be positive and level-headed, and you will possess strong problem-solving abilities. 

You will be a competent decision maker, including maintaining efficiency while multi-tasking under pressure or during emergency situations. All while maintaining you sense of humour. Computer expertise and standards in typing, spelling and grammar must be met. Full training will be provided. 

This is a permanent 0.8 FTE position, working 64 hours per fortnight.  We provide a 24/7 service; therefore, this position involves 24-hour shift work rotation which includes AMs (6.45am-3.15pm), PMs (2.30pm-11pm), Nights (10.30pm-7am) and some weekends.

Ngā uarātanga ō ā mātou mahi – Our Values

At the Bay of Plenty District Health Board (BOPDHB) we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

Me pēhea te tuku tono - How to Apply

You can view the position description below and to apply for the role please click “APPLY NOW”  For tracking and reporting purposes, all applications must be submitted through our online career's portal. 

The BOPDHB are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.

Following the update to COVID-19 Public Health Response (Vaccinations) Order 2021, to be employed with Bay of Plenty DHB you will be required to be fully vaccinated as a health care worker.  Evidence of your vaccination status will be required at offer stage.  If you do not meet this criteria, we are unable to progress your application.

All applications must be made online.