Billing Coordinator at Te Whatu Ora, Canterbury

Mō tēnei tūranga mahi | About this role

• Fixed-term, full-time position based in Christchurch. 
• Play an important role in supporting healthcare services by ensuring accurate billing and revenue recovery.
• Join a collaborative finance team where your attention to detail, customer service skills, and financial administration expertise will make a real difference.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. 

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. 

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care. 

About the Role 

As a Billing Coordinator, you'll be responsible for supporting the billing and revenue management functions within the Canterbury Finance team. You'll play a key role in ensuring invoices, credit notes, pricing schedules, and revenue information are accurately maintained, helping Health New Zealand maximise revenue recovery for services delivered.

This is a varied and detail-oriented role where you'll process monthly invoices and credit notes, maintain billing databases and pricing catalogues, coordinate contract renewals, and support customer and supplier account maintenance. You'll work closely with service leads, finance colleagues, and external customers to resolve queries, maintain accurate records, and ensure billing information remains up to date. No two days are the same, and your ability to manage competing priorities while maintaining a high level of accuracy will be critical to your success.

If you enjoy working with data, building relationships, and contributing to the smooth operation of financial processes, this is an excellent opportunity to join a supportive team and develop your career within New Zealand's largest healthcare organisation.

Fixed term ends 31 December 2026. 

About you 

As an organised and customer-focused administrator, you'll bring strong attention to detail, financial administration experience, and a commitment to delivering high-quality work.

• At least three years' experience in business administration, finance administration, or a similar role within a medium or large organisation.
• Strong Microsoft Office skills, particularly Excel, with the ability to work confidently with data and reporting information.
• Excellent written and verbal communication skills, with the ability to build positive relationships with internal and external stakeholders.
• A high level of accuracy, attention to detail, and organisational capability.
• Experience with billing, revenue processing, or financial systems such as Oracle, SAP, or similar ERP systems would be advantageous.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.    

How to Apply 

To apply, please click “apply now.”  All applications must be submitted through our online careers portal by 11:59PM Sunday 19 July 2026. For further information, please contact Nicole Rickard on Nicole.Rickard@TeWhatuOra.Govt.NZ.

The full position description is available on the Health New Zealand Careers site.

Whilst Health New Zealand is undergoing change, affected kaimahi will be given preference and priority for this position.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.