Manager Engagement at NZ Ministry of Education, Flexible location

Mō tēnei tūranga mahi | About this role

• New permanent, full-time leadership position
• Pivotal role across engagement and multi-channel communications
• Lead a team through change and deliver improved stakeholder experience

He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga

We work to shape an education system that delivers equitable and excellent outcomes

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

Te Tāhuhu o te Mātauranga recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown. We are committed to having Te Tiriti o Waitangi at the forefront of our work for and with Māori students, their whānau, hapū and iwi. 

Mō tēnei tūranga | About this role

The Manager, Engagement will focus on developing and executing the strategy for engagement and communication with key stakeholders across Te Pou Ohumahi Mātauranga, Education Workforce This includes both internal and external stakeholders including educators and peak bodies. It involves continuous improvement and feedback loops to enhance services, improve information sharing and deliver against customer needs and expectations.

Further to this the Manager Engagement will:

• Support development and the delivery of high-quality engagement strategies, frameworks, tools, and processes.
• Manage proactive and reactive communications with stakeholders and audiences in partnership with Ministry colleagues working in local communities.
• Lead media and multi-channel communications, marketing and events.
• Deliver communications and engagement advice
• Lead stakeholder mapping and analysis including development of management plans, surveys and other approaches to inform our understanding of the impact of our approach on key user groups and stakeholders.

We also offer:

• Flexible working arrangements where everyone feels valued and supported
• The ability to purchase extra days' leave
• A range of employee network groups
• An inclusive environment that encourages your personal cultural competency journey
• Development and learning, including mentorship programmes and internal secondments
• Wellness initiatives to support your overall health and wellbeing

Mōhou ake | About you

The Manager Engagement will thrive in a fast-paced environment and navigate complexity with ease.  You'll be a proactive, collaborative and inclusive leader who is committed to supporting others to grow, embrace change and seek out diverse perspectives.

You will have expertise in building productive relationships and partnerships, including with iwi and leading an engagement and communications function that continuously improves and adapts to meet customer need.

You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.

You will demonstrate:

• A proven ability to lead a team through a significant period of change
• Demonstrated experience coaching team members and constructively challenging the status quo to shift mindsets.
• A proven ability to use data and insights to identify trends, risks and opportunities.
• Sound knowledge of government and public sector processes, including responding to media and government enquiries, OIA's and WPQ's.
• A high level of confidence with regard to cultural competencies.
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Mātau rōpū ake | About our ministry, group, and team

At Te Tāhuhu o te Mātauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whanau. To better deliver on this, we are currently undergoing an organisational design change. The transition phase to improve the way we deliver our purpose will be complete in 2023.

For additional information on the changes we are embarking on, please visit here.

Kua rite koe mō tēnei mahi? | Are you ready to make a difference?

We are committed to reflecting the diverse communities we serve, and welcome applications from people of all backgrounds, orientations, and identities.

If this opportunity interests you, please submit your cover letter and CV by using the ‘apply' button below. In your cover letter we'd like to know about you, your values, your whakapapa or anything you'd like to share about your cultural identity. We're keen to know your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

You are also welcome to reach out to Nikki Franklin, Principal Consultant at JacksonStone for more information at 04 550 8000 or Nikki.franklin@jacksonstone.co.nz

APPLICATIONS CLOSE: midnight - Monday 12th June 2023.
APPLY OR VIEW THE POSITION DESCRIPTION:  www.jacksonstone.co.nz
REFERENCE: BH10395

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.