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Business Support

Inland Revenue Department
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Business-Support-RD2017-AB.pdf (PDF, 316KB)
Job Specification

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Job Description

  • Ready to come and support two busy Senior Managers?
  • We have a permanent full time position available for you
  • This role can be based in Hamilton or Auckland


We have an opportunity for an experienced Business Support person to join the Individuals segment at Inland Revenue based in either Hamilton or Auckland.


About Individuals:

The Individuals segment are the largest segment within Customer Compliance Services – Individuals (CCS-I) with 9 Group leads covering 14 sites, 126 Teams and 1600 people overall.  Our role is to deliver efficient customer contact services, voice services for all segments, effective and efficient transactional services and to tailor our services to meet customer expectations.  Our main products are Income Tax, Student Loans, Kiwisaver, Rebates, Wages & Salaries, Resident Witholding Tax and Debt.  Our customers are Individuals without business or family obligations.


You will be part of a Business Support team within Individuals who work together across the segment and meet regularly to ensure consistency and a high level support within the team.  We are a high performing team who pride ourselves on an excellent reputation and are currently located in 3 sites.


About the role:

We need you to have a high level of administrative experience, communication skills and the ability to develop excellent working relationships at all levels. 


The role requires you to multi task as you will report to more than one Group Lead, be approachable, pro-active and have a calm and helpful nature.  You will use your natural curiosity to ensure that you gain a clear understanding of our business and remain one step ahead. 


You will have experience in diary and email management, organising meetings, agendas and taking meeting minutes, drafting correspondence e.g. email, letters and documents and booking travel requirements and be an MS suite master.  Having a PA, BSA or Admin background will be perfect for this role.


The Group Leads you would support are located in Hamilton and Auckland therefore our preference is either of these sites.


To apply, click the apply link, complete the application form and attach your CV and a Cover Letter outlining the skills, knowledge and experience you can bring to the role.


For more information please contact Nadine Eales, Senior Recruitment Advisor on 04 890 1113.


Applications close:  Wednesday 20th June


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