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Digital Advisor and Senior Digital Advisor, Information and Education

Ministry of Business Innovation and Employment
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Ongoing - Full Time
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Job Description

  • Do you have strong experience in developing and implementing digital strategies?
  • Do you enjoy making sure that digital channels are highly effective in getting messages across?
  • Are you all about the positive user experience?


About the role

Housing & Tenancy Services is seeking an experienced and energetic Senior Digital Advisor and a Digital Advisor to deliver key information through digital, web and social media channels. The roles include developing and implementing digital, content and social media strategies, managing and writing web content for a range of audiences, advising on how to provide the most effective end-to-end customer experiences, and developing new digital initiatives.

The successful applicants will contribute to the Information and Education team, providing high quality digital advice and services, and finding innovative solutions for communicating key information and education to our housing and tenancy sectors.


Skills and experience required:

  • Demonstrated experience in online content creation for websites and social media
  • Ability to develop, implement and evaluate digital and social media strategies, standards, policies, processes and procedures
  • Practical experience with CWP, Adobe Creative Suite and MS Office
  • Excellent understanding of user experience principles and best practice
  • Experience in using web analytics to make recommendations for improvement
  • Strong influencing, interpersonal and communication skills, including ability to translate legislation, policy or technical guidance into plain English, and write web content for a range of audiences
  • Stakeholder engagement experience (internal and external)
  • Willingness to work in a flexible and dynamic environment
  • Must have legal right to live and work in NZ


A tertiary qualification, preferably in online and digital communications, or communications and marketing is desirable.

We're looking for a Senior Digital Advisor and a Digital Advisor who is passionate about delivering a positive user experiences to our diverse audiences, and enjoys finding innovative and effective solutions.  We're looking for versatile, high performing individuals to help lead our digital channels and contribute to an engaged and fast-moving team and organisation. 


About MBIE:

MBIE is the lead agency for making it easier for business to work with government.  MBIE's purpose is to grow the New Zealand economy to provide a better standard of living for all New Zealanders.  We do this by working with others to help businesses to be more competitive, improving job opportunities and by ensuring quality housing is more affordable. 

The Information and Education team sits with in the Housing and Tenancy Services Branch. The team's mission is to:

  • Shape information and education initiatives that motivate behavioural change, improving how the housing and tenancy system functions
  • Collaborate with the wider housing and tenancy system including internal and external partners to contribute to shared goals and support sector compliance
  • Deliver timely ‘source of truth' information through communication channels to educate audiences about their rights and responsibilities.


How to apply:

In your application, please state which of the two positions you are applying for.

Click on the APPLY button below in order to be directed to our on-line careers website.  You may view a position description at this site, as well as complete the on-line application, and upload a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via our on-line process.

Email Monica Chow at quoting ref MBIE/1306555 if you have any further questions.

Applications close at 5pm on 22 November 2017.




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