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Immigration Manager

Ministry of Business Innovation and Employment
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Ongoing - Full Time
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Job Description

  • Porirua Office – based in new MBIE building in Porirua
  • Manage a team in a busy Visa Services Office
  • Challenging & rewarding management opportunity


About MBIE:

The purpose of the Ministry of Business, Innovation and Employment (MBIE) is to grow the New Zealand economy to provide a better standard of living for all New Zealanders.  Our goal is to create a strong and high-performing economy by creating an environment that supports businesses to become more productive and internationally competitive.


Why work for us?

At MBIE, we look for people who are passionate about New Zealand and enthusiastic about making a positive change to our economy, our people and our safety. If you would like to play an integral part in our Ministry, then read on!

We have career development opportunities within the Ministry, if you work hard and do a great job you can drive your career in whatever direction you choose. 


What does this role involve?

 We are looking for someone with strong leadership skills in a complex and dynamic environment, to manage a team of highly skilled case officers to deliver quality immigration outcomes for New Zealand.


Skills and experience required:

The areas listed below are the elements we find important in this role:


  • Proven success formally leading teams in a fast–paced service delivery environment.
  • Experience in successfully implementing quality processes designed to streamline and improve productivity while being the customer service champion.
  • Effective coaching and performance management of individuals or teams resulting in personal growth and achievement of organisational goals.
  • Excellent relationship building with peers and external stakeholders.
  • Solving complex problems and being able to make sound decisions in a changing environment.
  • The ability to  manage workflow ensuring the continuation of BAU  during periods of ambiguity and significant change is essential  
  • Mental agility to multi-task, dealing with adhoc requests through to completion within tight timeframes, while maintaining a positive outlook.


We require managers who want to be the best and deliver optimum outcomes aligned to MBIE objectives.  Ideal candidates will have excellent communication and interpersonal expertise and be advocates of continuous improvement and new initiatives.

Applicants must be NZ citizens or permanent residents.


How to apply:

Click on the APPLY button below in order to be directed to our on-line careers website.  You may view a position description at this site, as well as complete the on-line application, and upload a CV and cover letter. For tracking and evaluation purposes, all applications must be submitted via our on-line process.

If you have any further questions please contact Rosie Horsfall at

Application closes at 5pm on Friday 9th of February 2018


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