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NZ Ministry of Justice
Job Category:
Policy & analysis
Wellington City
Job Type:
Posted Date:
Closing Date:
File Attachment:
Job Description.pdf (PDF, 209KB)
Job Specification

Employer Website:

Job Description

Advisor X 2, Operations Support, National Service Delivery, National Office


The National Service Delivery unit (NSD) provides a range of justice services to customers around New Zealand that assist with administering the court system.

These services include:

• administering legal aid for those who can't afford a lawyer

• collecting court ordered fines and reparation

• transcribing activities in the courts

• judicial library support

• providing a centralised customer call and processing service.

We have an opportunity for an Advisor to join the operations support team to deliver timely and accurate advice and operational support, including development of operational policies and guidelines, initiatives and issues as well as continuous improvement functions within National Service delivery.  As an Advisor, you'll be responsible for engaging stakeholders and supporting other members of the team delivering interesting pieces of work.

You will have an understanding of how to support service delivery and business improvement through a service design methodology in a complex and changing environment. Experience in project delivery would be an asset.

You will need to be a skilled writer for this role and comfortable developing documents for multiple audiences. In addition, skills in stakeholder management and the building of constructive and effective relationships will be important. Knowledge of the machinery of Government is preferred.

The salary for this role is $63,731 to $86,224

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description at the site, as well as complete an online application form by attaching your CV and cover letter. For tracking purposes, all applications must be submitted via our online process.

Applications close Monday 23 April 2018.


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