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Coronial Services Case Manager

NZ Ministry of Justice
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Job Description

Coronial Services Case Manager, Auckland Coronial Services


The Ministry of Justice established in 2007 a new National Coronial Service as part of the implementation of the Coroners Act 2006.  The Coronial Services Unit supports the work of the Chief Coroner and 17 full-time Coroners located across New Zealand.

As a Coronial Services Case Manager based in Whangarei, you will be responsible for co-ordinating all matters referred to the Coroner. You will be responsible for scheduling, court taking, circuit support and assembling all inquiry information and reports. This will also include ensuring files are complete and accurate. In addition you will be required to maintain all case management records as well as contribute to monitoring and reporting on the Coronial Services Unit activities.

The position involves working closely with one Coroner as well as supporting from time to time other Coroners in the Auckland Region. On occasion, you may be also be required to support other Coroners in other Regional offices across the country. You will need to maintain excellent relationships with both internal and external stakeholders. You will require exceptional interpersonal skills that will support your work with people under diverse and sometimes sensitive circumstances.

If you have following key skills then we would like to hear from you:

  • a can do attitude with a strong customer focus
  • desire to learn and adapt
  • excellent written and verbal communication skills
  • great at multi-tasking
  • enjoy working in a reactive as well as a proactive environment
  • professional and confident phone manner
  • exceptional record-keeping skills with accurate typing and data entry
  • a good working knowledge of Word and Excel
  • ability to work both with direction and independently

Some travel will be required on occasion as part of the role. A full New Zealand drivers license is required.

This is a challenging role that will allow you to utilise your administrative experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class Coronial Service.

The salary range for this role is: $48,974.00 to $66,258.00

To apply, please complete the application form, attaching your CV and cover letter.  Applications close at 5pm on Sunday 19 August 2018.


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