Court Registry Officer at NZ Ministry of Justice, Otago
Mō tēnei tūranga mahi | About this role
Te āhuatunga a te tūranga/About the Role
As a full time Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.
Your main responsibilities include:
- Court Taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
- Customer Service - all courts have an onsite Customer Service area that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.
- Case management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.
He pūkenga tou/Skills and Experience
With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.
Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.
To be successful, you will need to be:
- Detail orientated and observant – the court has many different processes and case information needs to be accurate;
- Self-aware – you'll understand our customers and will be confident working across a range of situations;
- Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
- Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
- Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.
- The successful applicant will be required to travel and work in other courts. Due to this a full clean NZ Drivers licence is required.
Mō te tīma/About our Team
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
The District Court is the largest Court in New Zealand. Most New Zealanders who go to court will go through the entire justice process in the District Court. Each year, 160 Judges in 58 courthouses deal with approximately 200,000 criminal, family, youth and civil matters. Due to the volume of cases, the Court Registry Officer focus can vary from Court to Court. You may work across all jurisdictions, including criminal, civil, and family or focused on one.
At the Dunedin Court we are a friendly and supportive team. We work together to deliver an excellent service to our customers.
Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.
Why you will love working here
Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers.
As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.
Tono mai/How to Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Salary Range: The remuneration band for this role is $50,128 to $70,768 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.
Applications close on: 28 January 2022
The Ministry's top priority is the safety and wellbeing of its employees. We already have existing protocols in place to provide a safe workplace. We're now strengthening those protocols with a COVID-19 vaccination policy requiring that all roles across Te Tāhū o te Ture are carried out by people who are fully vaccinated against COVID-19. All candidates are required to declare their COVID-19 vaccination status as part of the application process.
If you have any questions, please contact firstname.lastname@example.org
- Only applicants with the right to work in New Zealand will be considered for this position.
- For tracking purposes, all applications must be submitted via our online process.
Ngā taipitopito tūranga mahi | Job details
|Employer:||NZ Ministry of Justice|
|Attachment:||Position Description - CRO.pdf (PDF, 182KB)
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