Service Manager at NZ Ministry of Justice, Auckland City

Mō tēnei tūranga mahi | About this role

Service Manager – Auckland District Court

Te āhuatunga a te tūranga/About the Role

We are seeking the right person to fill our Service Manager vacancy in the Civil & Family team at Auckland District Court.  This role will report to the Manager Justice Services, Civil and Family at Auckland District Court.

The Service Manager's primary focus is to coach and support employees to increase capability and build a culture of high performance. The role is responsible for overseeing the delivery of services to improve operational quality and consistency across their team and wider Justice Services Area.

We are looking for an energetic, enthusiastic, people leader with demonstrated skills managing diverse teams. You will need to build and maintain effective and robust relationships with external and internal stakeholders and you will be expert at driving a high performance culture where standardisation, consistency and accountability are underpinned by the values of respect, integrity, service and excellence.

He pūkenga tou/Skills and Experience

To be successful in this Service Manager role you will:

• Be detail-orientated and observant
• Have exceptional organisation skills with a proactive and friendly attitude
• Understand how to use and analyse data insights and criminal reporting to identify solutions 
• Be committed to the principles of te Tiriti o Waitangi
• Bring an understanding of Te Ao Māori, Te Reo Māori me onā tikanga
• Be action-oriented to follow through on actions for effective operation service delivery
• Be energetic and can work well under pressure to meet tight deadlines
• Be flexible, calm and resilient

Mō te tīma/About our Team

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Salary Range: The appointing salary for this role will be between $84,366 and $110,172 based on skills and experience.

Applications close on: 23^rd May 2022

The Ministry's top priority is the safety and wellbeing of its employees. We already have existing protocols in place to provide a safe workplace. We're now strengthening those protocols with a COVID-19 vaccination policy requiring that all roles across Te Tāhū o te Ture are carried out by people who are fully vaccinated against COVID-19. All candidates are required to declare their COVID-19 vaccination status as part of the application process.

If you have any questions, please contact recruitment@justice.govt.nz