Court Registry Officer at NZ Ministry of Justice, Auckland Region

Mō tēnei tūranga mahi | About this role

Court Registry Officer, Permanent, Waitakere District Court

Come and join an amazing, fun, hardworking team in Waitakere District Court.

Work in a team where you'll support the day-to-day operations of the court by managing cases and working with different customers.

• Work with a range of stakeholders who interact with the court
• Deliver a service with high accuracy and professionalism
• Exercise Deputy Registrar powers.

Te āhuatunga a te tūranga/About the Role

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include:

• Court Taking – this is facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Customer Service – all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.
• Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

He pūkenga tou/Skills and Experience

To be successful in this role, you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate
• Self-aware – you'll understand our customers and will be confident working across a range of situations
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō te tīma/About our Team

At Te Tāhū o te Ture – the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers. 

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Salary Range

The remuneration band for this role is $50,128 to $70,768 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.

Applications close on 5 February 2023.

If you have any questions, please contact recruitment@justice.govt.nz.

Only applicants with the right to work in New Zealand will be considered for this position.