Court Registry Support Officer at NZ Ministry of Justice, Canterbury

Mō tēnei tūranga mahi | About this role

Court Registry Support Officer – Christchurch District Court – Family Court Registry

Permanent Full Time

Te Haeata/The Opportunity

As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. Your day will involve engaging with our participants, including Lawyers, Judges, and the public – whether over the phone, face to face or via email. You will work closely with Court Registry Officers and support them while they take Court and manage case files.

Day to day, your tasks will include but are not limited to:

• Providing timely and efficient customer service
• Supporting Judges and Court Registry Officers both in and out of the courtroom
• Providing general administrative support for Court Registry Officers, including photocopying, scanning, and file management
• Managing the incoming and outgoing mail
• Monitoring the email inbox, sorting, distributing/replying to emails as appropriate
• Data entry
• Providing support and advice to our diverse customer base
• Answer telephone calls and direct enquiries to the relevant person where appropriate
• Ensuring court files are prepared and delivered to the appropriate Judge within the required timeframe

Ō pūkenga/Skills and Experience

To be successful in this role, you will have proven customer service experience. You will need to be confident, able to multitask, flexible and easily adapt to change. You will also enjoy a challenge and be motivated to learn. 

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions. 

He aha ngā painga o tēnei mahi mōu/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $55,343 to $74,416 – the appointing salary will be based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter. 

Applications close on Sunday, 25 January however, we will review CVs as they come in and may invite successful candidates to interview before the close date. 

If you have any questions, please contact recruitment@justice.co.nz 

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