Coronial Case Manager at NZ Ministry of Justice, Auckland City

Mō tēnei tūranga mahi | About this role

Coronial Case Manager

Auckland

Permanent Full Time

Te Haeata/The Opportunity

We are looking for a compassionate, organised and resilient person to join our Auckland team as a Coronial Services Case Manager.

This is a challenging and rewarding role where no two days are the same. You will provide high-level case management support to coroners while working with grieving families and a wide range of stakeholders in sensitive circumstances.

The role offers meaningful public service work within a supportive team environment and the opportunity to make a genuine difference to New Zealanders during difficult times.

Key responsibilities include:

• coordinating and managing coronial cases from referral through to completion
• gathering, organising and presenting inquiry information and reports to coroners in a clear and concise manner
• managing large volumes of electronic and physical case files
• maintaining accurate and up-to-date records within our case management systems
• liaising with families, Police, government agencies, medical professionals and other interested parties
• arranging and supporting coroners during preliminary hearings and inquests
• building and maintaining positive working relationships with internal and external stakeholders

Ō pūkenga/Skills and Experience

We are looking for someone who has:

• natural empathy and professionalism when working with people and families
• excellent written and verbal communication skills
• strong organisational skills with the ability to prioritise and manage competing demands
• experience in case management, administration or other similar work environments
• excellent attention to detail and record-keeping skills
• confidence using Microsoft Office applications, including Word and Excel
• the ability to work both independently and as part of a team
• a flexible, practical and positive approach to work
• an interest in the work of Coronial Services and the wider justice sector

This is a challenging role that will allow you to utilise your empathy, case management experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class coronial service.

Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Coronial Services plays a vital role in supporting coroners to investigate sudden, unexplained and unnatural deaths across Aotearoa New Zealand. Our Case Managers work closely with coroners, families, Police, health professionals and other agencies to help ensure investigations are managed with care, professionalism and integrity.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4 weeks holiday leave (Fixed Term)
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $67,066 to $90,008 – the appointing salary will be based on skills and experience.

Tono mai / Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view the full position description and complete an online application by submitting your CV and cover letter.

Applications close on 05 June 2026. We will be reviewing applications as they are received and may invite suitable candidates to interview before the closing date.

If you have any questions, please contact recruitment@justice.govt.nz

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