Court Registry Support Officer at NZ Ministry of Justice, Bay of Plenty

Mō tēnei tūranga mahi | About this role

Court Registry Support Officer – Rotorua

Rotorua District Court / Bay of Plenty

Are you organised, customer-focused, and looking for a role where your work directly supports access to justice in Aotearoa New Zealand? 

If so, we are looking for a talented individual to join us in Rotorua. 

As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. You will work closely with Court Registry Officers and support them while they take court and manage files.

Te Haeata/The Opportunity

As a Court Registry Support Officer, you will play a vital role in the daily operation of the courts. You will work closely with Court Registry Officers, the Judiciary, justice sector partners, and court users.  No two days are the same, you will help ensure court services run efficiently, professionally, and with care.

Day to day, your tasks will include but are not limited to:

• Support courtroom operations and assist during court hearings
• Support Judges and Court Registry Officers both in and out of the courtroom
• Provide professional frontline customer service
• Manage court files, correspondence, and registry documentation
• Coordinate mail, supplies and administrative processes
• Support the jury service function and jurors
• Maintain accurate records and data across court systems

Ō pūkenga/Skills and Experience

To be successful in this role, you will have proven customer service experience. You will need to be confident, able to multitask, flexible and easily adapt to change. You will also enjoy a challenge and be motivated to learn. 

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $56,343 to $74,416.  Please note that the appointing salary will be based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 16 August; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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