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Coordinator (Biosecurity Compensation)

Ministry for Primary Industries
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Wellington City
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Job Description

Join our compensation team and support growth and development in one of MPI's most important work outcomes. This is a high performing team in a challenging environment and you will be providing a critical role.

This is a fixed term or secondment until 28 June 2019.


About the Role

Biosecurity Compensation assessments follow a rigorous process ensuring every claim meets the legislative criteria and is assessed fairly. The Coordinator is a valuable role and one of the most important in the team as you'll have oversight of the whole claim's process. You'll provide administrative and technical support with a focus on taking claims to track the process from initiation through to completion.  You'll ensure all documents are dealt with appropriately so the team is able to work with and publish claims.


You'll also facilitate the smooth running of the team's office by providing general administrative and logistical support.


An important part of the role will be to engage with a variety of internal and external stakeholders from claimants to team leaders to solicitors.


Skills and Experience

You'll have a strong administration or coordination background and ideally experience or an understanding, in process mapping.  You'll have a strong attention to detail, an ability to plan and prioritise, and strong communication skills. You'll be skilled in relationship management and confident to have courageous conversations when called for. This is a busy role so you'll be a great at juggling and managing a high volume of work.


This role could suit you if you are looking for a role to really utilise your strong skills, or if you are looking for career development into an Adviser or Claims Assessor role.


Benefits of Working at MPI include:

  • Three additional annual leave days
  • Focus on Career development
  • Internal opportunities across the Biosecurity branch and organisation
  • Wellness benefit for employees (after 12 months employment)
  • Health insurance reduced premiums
  • Social club
  • Comprehensive one week MPI Induction Programme


About MPI

Ministry for Primary Industries (MPI) is responsible for ‘Growing and Protecting New Zealand'. It's no mean feat and we have a team of hard working and dedicated people in a variety of roles supporting us to make this happen!


MPI provides a range of services to ensure New Zealand is protected from biological risk and that the food New Zealand businesses produce is safe and suitable for us all to consume. MPI's services ensure that New Zealand's natural resources are sustainable while enabling the primary sector to innovate and grow the value of its exports. Our overall ambition is for New Zealand to be the most trusted source of high value natural products in the world. Join us to help this ambition become a reality.


MPI encourages and supports people to reach their full potential. To see more information about MPI and what we do click here.


About the Compensation Team

MPI works with all New Zealanders to control and eradicate unwanted pests and diseases to help protect and grow New Zealand. Sometimes the control and eradication activities undertaken within biosecurity responses causes financial loss to individuals and businesses. Under the Biosecurity Act 1993, businesses and individuals may be able to claim compensation for losses caused by MPI's actions. The Biosecurity Act provides that compensation may be made to encourage people to report pests and diseases to MPI and to cover any losses that may occur. 


How to Apply

To view the position description and/or apply for the role please click “APPLY NOW” to be directed to our website.  For tracking and reporting purposes, all applications must be submitted through our online careers portal. 


If you have any questions about the role, please contact


Applications close Thursday 31 May 2018.




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