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Manager Strategy and Customer

Ministry for Primary Industries
Job Category:
IT & computing
Wellington City
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Job Description

Manager Strategy and Customer - Business Technology and Information Services

12 month secondment or permanent opportunity

  • Do you enjoy technology strategy and business models?
  • Want to be part of an innovative leading government ICT Team?
  • Enjoy transformation?

About the role

As part of a recent realignment of the BTIS function a new role Manager - Strategy and Customer, reporting to the Director, Business Technology and Information Services (CIO), has been created within MPI's Business Technology and Information Services Directorate (BTIS). We are open to discussing this as a permanent opportunity or a 12 month secondment opportunity.

This position is responsible for providing leadership and managing staff by ensuring robust technology and information strategies and processes are known across MPI. You will support the Director in a number of critical areas including conceptualising, developing and implementing technology/business strategies, assurance models and benchmarks. Plus the position is responsible for determining and refining the BTIS culture required to deliver the best possible outcomes for customers, as well as providing strategic transitional guidance as BTIS continually adapts to achieve its goals. 

About you

You will inspire, create and actively lead a number of broad critical areas and have experience in:

  • Developing and maintaining strategic plans, including; Digital, Data and Technology Plans while engaging at senior levels within MPI.
  • Customer and stakeholder management with demonstrable experience in developing effective customer delivery frameworks.
  • Experience in defining, creating and managing Enterprise Architecture frameworks and standards.
  • Demonstrated experience in software design methodologies, patterns and practices. This knowledge is used to inform architecture frameworks and patterns that can be used internally, by third party vendors or by other Ministries.
  • Working with Risk and Assurance frameworks.
  • Staff management and development.
  • Managing contracts and relationships with external providers and supplies.
  • Knowledge of strategic and business planning processes.
  • Sound understanding of Operational Service Delivery models ie. DevOps, DataOps etc.


About our team

The Business Technology and Information Services Directorate is part of the Corporate Services Branch within MPI. BTIS's vision is ‘making business easier and better' and our horizons remain to ensure we deliver to business outcomes as outlined in MPIs Information Technology Strategy.

  • ‘Base Foundations' – where we continue to get our existing systems and applications fit-for-purpose while transitioning to new platforms or adopting all-of-government common capabilities.
  • ‘Business Efficiency' - where we leverage automated processes and experiment with new IT innovations to enable our people to deliver operational activities and services to the highest standards.
  • ‘Ecosystem Collaboration' – where we take a proactive and collaborative approach to systems evolution with internal and external consumers of data and information in mind. This will require us to integrate our systems and enable data so it can be leveraged and disseminated across our primary industry ecosystem.

To achieve our vision, BTIS has to be an exceptional service provider, a highly effective team, a creative innovator, change enabler and a responsive integrator between MPI, government, suppliers and industry.

About MPI

The Ministry for Primary Industries (MPI) is responsible for ‘Growing and Protecting New Zealand'. We help maximise export opportunities for our primary industries, improve sector productivity, ensure the food we produce is safe, increase sustainable resource use, and protect New Zealand from biological risk. It's no mean feat and we have a team of hard working and dedicated people in a variety of roles supporting us to make this happen!

How / why to apply?

Our work stretches all the way from the Beehive to the border. If you want a career where you help to grow and protect New Zealand in a very real way then this is it. Our team is collegial, supportive and hard working. MPI has a focus on career pathways so this is the first step in your career with us and we will help you grow.

See the benefits of working at MPI

To view the position description and apply for the role, please click on “APPLY NOW” in order to be directed to our website. For tracking and reporting purposes, all applications must be submitted through our online careers portal.

If you have any questions about the role, please contact Ruth Greening, Recruitment Adviser at or call 04 831 3449 for a confidential conversation.

Applications close: Sunday 5 May 2019

The Ministry for Primary Industries is a diverse and inclusive workplace where everyone's differences are valued and respected. We welcome enquires from everyone and value diversity in the workplace and we are willing to consider flexible working arrangements. MPI is an employer of choice. 

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