General Administration at Health New Zealand - Te Whatu Ora Te Pae Hauora o Ruahine o Tararua MidCentral, Manawatu / Whanganui

Mō tēnei tūranga mahi | About this role

• Administrator / Receptionist, Palmerston North Hospital, Permanent, Full-time
• Be the welcoming face of MidCentral Health! This is an opportunity to provide exceptional customer service and administrative support in a busy hospital environment. You'll play a key role in ensuring patients, whānau, and visitors receive timely assistance and accurate information.

Benefits

• An encouraging learning environment where you will continue to grow and be challenged
• A professional and supportive culture and team setting
• Fulfilling and challenging work with great lifestyle options
• Tailored wellness programmes

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As an Administrator/Receptionist, you will:

• Greet and assist patients, visitors, and staff in a professional manner
• Manage enquiries and provide accurate information
• Process admissions, discharges, and transfers in the Patient Management System
• Coordinate orderly dispatch and retrieve clinical files after hours
• Handle cash transactions and daily reconciliations
• Support wards and departments with administrative tasks

This role requires flexibility, adaptability, and a commitment to delivering excellent service.

About the Team/Service

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees.  We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions.  With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.

About the Location

Manawatū is known for its effortless blend of city and rural living; here you can choose your ideal lifestyle, from peaceful rural villages, to bustling townships, or city life.  It's a family-friendly place that's easy to live and work, with easy access to an array of outdoor activities – beaches, ski fields, lakes, mountains, as well as fantastic mountain biking and hiking tracks. No traffic and an easy commute to work, really help a with true work-life balance. Our fantastic central location means exploring other parts of New Zealand is easy as a drive or a short flight. We are well served with excellent schooling options, as well as two tertiary institutes – Massey University and the International Pacific College.

For more information on living and working in the Manawatu click here

About you

We're looking for someone who brings:

• Strong customer service and communication skills
• Competence with computer systems and data entry
• Ability to prioritise tasks and work under pressure
• Knowledge of bicultural issues and commitment to Te Tiriti o Waitangi principles
• High level of professionalism and integrity

Desirable: Knowledge of health systems and touch typing skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Lee-Anne Sharp, Administration Manager (Email: leeanne.sharp@midcentraldhb.govt.nz)

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.