Payroll/Roster Support Officer at Health New Zealand - Te Whatu Ora Te Pae Hauora o Ruahine o Tararua MidCentral, Manawatu / Whanganui

Mō tēnei tūranga mahi | About this role

Location: Palmerston North Hospital, Permanent, Full time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Payroll/Roster Support Officer at Health New Zealand MidCentral  you will be at the heart of ensuring our people are paid accurately and on time, navigating weekly pay runs, verifying deductions, and resolving queries with professionalism and care. You will liaise closely with managers, HR, and recruitment teams to maintain employee records and support rostering needs, all while upholding the highest standards of confidentiality and service. Whether you're analysing audit reports, responding to complex payroll questions, or identifying opportunities for process improvement, your role is vital in keeping the organisation running smoothly. Every day brings a mix of routine and challenge, with opportunities to contribute to quality improvement and support a culture of excellence.

About the Team/Service/ Location

You will be joining a close-knit, collaborative payroll team based at Palmerston North Hospital. Led by the Payroll Team Leader, the team works together to deliver accurate and timely payroll services across the district. The team values integrity, responsiveness, and continuous improvement - making it a great environment for someone who thrives on detail, teamwork, and making a meaningful impact.

About you

As a Payroll/Roster Support Officer you will:

• Have experience working in a high-volume payroll environment, with a solid understanding of employment legislation and various employment agreements.
• Demonstrate accuracy and efficiency in processing payroll transactions and maintaining up-to-date records.
• Collaborate confidently across departments to resolve payroll queries and ensure compliance with internal policies.
• Be proficient in payroll systems such as PSE, AMS Leader, with strong data analysis and problem-solving skills.
• Show excellent organisational skills, attention to detail, and the ability to thrive under time pressures while communicating effectively

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Debbie Shearer, Team Leader.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.