Administration Support at Health New Zealand - Te Whatu Ora Te Pae Hauora o Ruahine o Tararua MidCentral, Manawatu / Whanganui

Mō tēnei tūranga mahi | About this role

Administration Support/Booking Clerk – Healthy Ageing & Rehabilitation Palmerston North Hospital | Permanent Fulltime

This is a fantastic opportunity to join a supportive and collaborative administration team within the Healthy Ageing and Rehabilitation Service. You will play a key role in ensuring patients are booked and supported efficiently, contributing directly to positive patient outcomes and service delivery.

Benefits

• An encouraging learning environment where you will continue to grow and be challenged
• A professional and supportive culture and team setting
• Fulfilling and challenging work with great lifestyle options
• Tailored wellness programmes

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As an Administration Support/Booking Clerk, you will provide efficient, timely and high-quality administrative and reception support to the Healthy Ageing and Rehabilitation Service. Your day-to-day work will include managing clinic bookings, handling patient enquiries, registering referrals, maintaining accurate patient records, and supporting clinicians to ensure services run smoothly..docx&action=default&mobileredirect=true)

You will be working in a busy outpatient environment where no two days are the same. This role requires flexibility, as you will support a range of services including Social Work, Speech Language Therapy, Clinical Psychology, Physiotherapy, Occupational Therapy, and other rehabilitation services, as well as providing cover across the wider admin team when required..docx&action=default&mobileredirect=true)

About you

You will be a proactive and organised administrator who thrives in a fast-paced environment and enjoys working as part of a team.

Key skills and experience:

• Proven experience in a receptionist or administrative role
• Strong communication and interpersonal skills
• Excellent attention to detail and data accuracy
• Ability to multitask and work effectively under pressure
• Competent keyboard and computer skills
• A positive, flexible and team-focused approach

Desirable:

• Knowledge of medical terminology
• Experience with patient management or booking systems.docx&action=default&mobileredirect=true)

About the Team/Service

The Healthy Ageing and Rehabilitation Service is a multidisciplinary team dedicated to supporting patients across a range of rehabilitation and wellbeing services. You will be part of a small but highly collaborative admin team that supports clinicians and patients across multiple service areas

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees.  We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions.  With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.

About the Location

Manawatū is known for its effortless blend of city and rural living; here you can choose your ideal lifestyle, from peaceful rural villages, to bustling townships, or city life.  It's a family-friendly place that's easy to live and work, with easy access to an array of outdoor activities – beaches, ski fields, lakes, mountains, as well as fantastic mountain biking and hiking tracks. No traffic and an easy commute to work, really help a with true work-life balance. Our fantastic central location means exploring other parts of New Zealand is easy as a drive or a short flight. We are well served with excellent schooling options, as well as two tertiary institutes – Massey University and the International Pacific College.

For more information on living and working in the Manawatu click here

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Lee-Anne Sharp Lee-Anne.Sharp@midcentraldhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.