Emergency Department Administration Support at Health New Zealand - Te Whatu Ora Te Pae Hauora o Ruahine o Tararua MidCentral, Manawatu / Whanganui

Mō tēnei tūranga mahi | About this role

Emergency Department Administration Support

Palmerston North Hospital

Permanent, Full‑time (1.0 FTE)

Be part of a fast‑paced, high‑impact service supporting emergency care, use your administration and rostering skills to make a real difference every day

Benefits

• An encouraging learning environment where you will continue to grow and be challenged
• A professional and supportive culture and team setting
• Fulfilling and challenging work with great lifestyle options
• Tailored wellness programmes

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a highly organised and proactive Emergency Department Administration Support to join our team at Palmerston North Hospital in a permanent, full‑time role.

In this role, you will provide high‑quality administrative, clerical, and rostering support to the Emergency Department, contributing to the smooth day‑to‑day operation of a busy and dynamic clinical environment. You will play a key role in workforce coordination, leave and timesheet administration, meeting support, and general operational assistance, ensuring clinical teams are well supported to deliver safe and effective patient care.

This is a varied and engaging role that requires accuracy, confidentiality, strong communication skills, and the ability to prioritise in a fast‑paced setting.

About the Team/Service

The Emergency Department at Palmerston North Hospital is a large, multidisciplinary service providing acute care to the MidCentral community. You will work closely with clinical leaders, nursing staff, medical workforce teams, payroll, and other hospital administration teams as part of a supportive and collaborative environment.

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees.  We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions.  With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.

About you

To be successful in this role, you will bring strong administrative capability, attention to detail, and the confidence to work in a busy healthcare environment.

You will have:

• Proven experience in an administrative role (healthcare experience preferred)
• Experience supporting rostering or workforce coordination processes
• Strong organisational and time‑management skills with high attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• The ability to manage competing priorities in a fast‑paced environment
• An understanding of, and commitment to, Te Tiriti o Waitangi principles

Desirable:

• Experience working in a hospital or Emergency Department setting
• Knowledge of collective agreements and rostering requirements
• Experience using roster management systems such as Microster

About the Location

Manawatū is known for its effortless blend of city and rural living; here you can choose your ideal lifestyle, from peaceful rural villages, to bustling townships, or city life.  It's a family-friendly place that's easy to live and work, with easy access to an array of outdoor activities – beaches, ski fields, lakes, mountains, as well as fantastic mountain biking and hiking tracks. No traffic and an easy commute to work, really help a with true work-life balance. Our fantastic central location means exploring other parts of New Zealand is easy as a drive or a short flight. We are well served with excellent schooling options, as well as two tertiary institutes – Massey University and the International Pacific College.

For more information on living and working in the Manawatu click here

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Roxanne Janse Van Rensburg Roxanne.JanseVanRensburg@midcentraldhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.