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Investigator, Fraud Intervention Services

Ministry of Social Development
Job Category:
Defence, corrections & security
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Employer Website:

Job Description

Investigator Fraud Intervention Services - Otāhuhu


Investigator Fraud Intervention Services - Otāhuhu
Permanent, Full Time

We have Investigator positions available in our Fraud Intervention Services Unit in Otāhuhu. The Investigators will be responsible for the delivery and management of the Ministry's responses to benefit and social housing fraud. You'll be the face of our organisation, using your excellent communication, high level of initiative and sound decision making skills to deliver proactive results. You must have a full driver's licence and the ability to drive Ministry cars.

You will cover:

  • Fraud Prevention and Detection
  • Investigation and prosecution of client fraud activities
  • Maintaining and developing understanding, commitment and accountability for the management of client fraud activity
  • Contributing to Ministry outcomes within the Auckland region by working collaboratively across the Service Delivery operational pillars promoting fraud intervention strategies
  • Providing experience, expertise and local knowledge in the development and implementation of local initiatives to deter and detect benefit fraud and developing effective networks to assist in investigative activity.

Our ideal candidate will have a sound knowledge of benefit; student and income related rent products and an understanding and experience with the PEACE model of evidential interviewing. Experience with investigative processes and prosecution activities would be an advantage but not essential as full training will be provided. You will need to be self-motivated, well organised and have a commitment to achieving personal and team goals while operating with the highest of ethical and professional standards.

You need to have:


  • Ability to interpret and apply appropriate policy and legislation in relation to fraud prosecutions, Ministry products and services, including student and housing entitlements
  • Risk awareness
  • Highly developed interpersonal skills and interviewing expertise
  • Excellent communication and organisational skills, including caseload management
  • The ability to network not only within the Ministry but also with outside agencies and within the community.


As a team, we are committed to providing you with a positive work environment and will work with you to achieve excellent results for the team and you.

How to apply

Applications close
: Sunday 25th February 2018 at 11.00pm

Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the competencies listed in the position description. 

  • Current MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.
  • All external applicants including Oranga Tamariki employees please apply by clicking the ‘apply now' button.


For any further discussion about the role, please call Arlene, Manager Fraud Intervention Services on 09 917 8051.

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