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Qualifications Manager, HR

Ministry of Social Development
Job Category:
Wellington - Wellington
Wellington - Wairarapa
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Qualifications Manager, HR


About MSD

The Ministry of Social Development (MSD) is the lead agency for the social sector.  MSD provides policy advice, and delivers social services and assistance to young people, working age people, older people, and families, whānau and communities.  We work directly with New Zealanders of all ages to improve their social wellbeing.

About our Team

Human Resources ensures that the Ministry has the organisation, people and culture capable to deliver on the Government's outcomes and priorities.  We provide high level strategic advice and support to develop effective HR strategies and provide a full suite of HR policies, procedures and support to managers and employees.

We are a supportive team who pride ourselves on providing excellent customer service and building a constructive culture.

About the Role

The Qualifications Manager is responsible for ensuring the successful management of the qualification programme throughout MSD.  This is a pivotal leadership role, with ten Qualifications Assessors and one Qualifications Advisor, who are spread over New Zealand, reporting to you.

Key responsibilities include:   

  • developing and implementing the provision of qualifications for MSD staff
  • managing the associated business processes e.g. moderation, appeals
  • liaising with Industry Training Organisations to ensure required qualification programmes are available
  • relationship management of key suppliers e.g. external assessment services, training providers
  • overseeing administration associated with qualifications including internal and external reporting.
  • managing the qualifications budget and reporting on progress.

Skills and Experience

To be successful in this role you will need:

  • proven leadership skills with the ability to inspire and motivate
  • a sound understanding of public sector qualifications and the qualifications framework
  • knowledge of business performance measurement techniques and key performance indicators
  • excellent problem solving abilities, good business judgment and strong customer focus
  • proven ability in performing a range of tasks under competing demands, and delivering within quality parameters and time frames
  • proven experience in identifying issues and risks and devising appropriate solutions.

If you have the necessary skills, apply now!

How to Apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  All applications must be made online.  If this is not possible or if you have any queries, please contact us at

Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

External Candidates(including Oranga Tamariki—Ministry for Children employees) must apply directly through our MSD careers page at

Applications close: Monday, 26 February 2018

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