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Case Manager (Permanent) - Motueka

Ministry of Social Development
Job Category:
Customer services
Nelson - Marlborough - Motueka
Nelson - Marlborough
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Employer Website:

Job Description

Ministry of Social Development

Job Reference: 21750

Case Manager - Motueka

Full Time, Permanent

  • Engage with clients to support them into work, training and community participation
  • Fast paced, challenging and rewarding environment
  • Be part of an organisation that makes a difference in the lives of New Zealanders

About the Role

As the face of the organisation, you'll engage with and work alongside clients to support them into work, training and community participation. You'll also ensure people receive their correct income support entitlements. Our clients come from a wide range of backgrounds and cultures and many have health conditions or other life challenges. On any given day you'll interview 8-10 people, all with different circumstances. You'll work with clients and influence and motivate them to achieve their goals and independence and support them to take steps towards a better future. Every day is busy and demanding but very rewarding as your work will have a big impact on people's lives.

Skills and Experience

You'll have the ability to put the client at the centre and understand their unique situation and challenges. You'll bring a high level of personal integrity, initiative and self-management skills. You'll need to be fast and accurate with data entry and able to use a variety of technology systems to ensure our clients get the right assistance for their situation.

You will also bring:

  • Strong interpersonal skills and an ability to develop trust and rapport quickly
  • Sound decision-making and problem solving ability
  • Natural resilience
  • Good computer skills and the ability to pick up new systems and processes
  • The ability to adapt in a changing environment
  • Strong facilitation, planning and organisational  skills


We are committed to providing you with a positive work environment and will work with you to achieve excellent results for clients, the team and you. We'll give you great training, support and on-going professional development. You'll work with like-minded people who want to get great results for New Zealanders.

Starting salary for this position is approx. $40k to $45 per annum (in line with skills asnd experience).

How to apply 

  • Internal MSD employees please apply through your myHR careers portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.
  • External applicants (including Oranga Tamariki employees) please apply through the MSD careers page and upload your CV and cover letter.  

If you have any questions about the role please contact Celia Thomas on (03) 907 0244.

Applications close: Wednesday 21st March 2018 at 10.00pm

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