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Case Manager, Permanent, Kawerau

Ministry of Social Development
Job Category:
Customer services
Bay of Plenty - Kawerau
Bay of Plenty
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
File Attachment:
Employer Website:

Job Description

Case Manager, Kawerau

Permanent, Full time, 37.55 hours per week

The work we do here at the Ministry of Social Development is unique and in some way, we touch the lives of most New Zealanders at some stage. Our work is challenging with high public expectations - but we are passionate about it. We're always on the lookout for people who share our enthusiasm, can work at pace and enjoy customer service.

As a Case Manager you will support New Zealander's into employment, training and development opportunities and enable access to social housing and financial support. You will manage a caseload of clients and be available to provide them with great service. This includes managing pre-booked appointments and emergencies.

You need to enjoy working at pace and making good decisions, often in isolation.  Strong relationship and negotiation skills are useful and you will be able to motivate and help others to overcome barriers in a non-judgmental way. You are comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges.   The most significant benefit is being able to help people. It is an amazing feeling when you help someone get sorted financially; into work or ensuring support is there for someone who isn't able to work.

If you are looking for a town that is tranquil, friendly and affordable to live in, then Kawerau is definitely the place to come!  Wouldn't it be great to get out of bed and be at work within minutes.  We also have the ocean, lakes and forest are at our back door. Our team is small you will need to be a team player and have the ability to think outside the box.

We offer:

  • thorough orientation and training
  • supportive team environment
  • regular coaching and development opportunities
  • a salary from $42,450.00 to $50,410.00 per annum (Range C).  Application along this scale is dependent on skills and experience.

As this is an ANZSCO level 4/5 role, Candidates must be a NZ citizen or hold NZ permanent residency at the time of application.

How to apply

Applications close: 
Friday 23rd March 2018 at 11pm.

Click the apply now button to submit your online application. (MSD employees, please apply from your work computer, using your myHR log in details). It is expected that an updated cover letter and CV is included with your application.  These will be a key part of our assessment process, so please highlight how your experience relates to the key attributes detailed in this advertisement and the competencies listed in the attached position description

For any further discussion about the role, contact Bobby Nyman, Service Centre Manager, on 07 922 6099.  Vacancy number 21870.

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