<< Back to Search Results

Manager Trial Design and Evaluation

Ministry of Social Development
Job Category:
Wellington - Wellington
Wellington - Wairarapa
Job Type:
Fixed Term Contract
Posted Date:
Closing Date:
File Attachment:
File Links:
Employer Website:

Job Description

Manager Trial Design and Evaluation

  • Lead a team of Design and Evaluation Specialists
  • Great opportunity to ensure we are leading best practice approaches to our service design
  • 18 month Secondment/ Fixed Term, Wellington based

About the Ministry of Social Development

The Ministry of Social Development (MSD) is the lead agency for the social sector.  We help the Government to set priorities across the sector, co-ordinate the actions of other social sector agencies and track changes in the social wellbeing of New Zealanders.  

About our Team

Client Experience and Service Design is responsible for the ensuring the voice of the client is embedded in the way we design, develop and deliver services to New Zealanders.  Through client and channel experience design we are constantly looking for ways to make it easy to deal with us.  Never satisfied with the status quo we are always looking for more effective service models and how we can deliver the right services to the right clients at the right time.

About the Role

Your team ensure services are designed using a best practice, evidence based approach, aligned with the priorities for Service Delivery, by maintaining and enhancing the service design methodologies and evaluation approaches used. You will ensure national and international best practice approaches are applied appropriately to meets the specific needs of Service Delivery and its priority clients.

About you - Skills and Experience

In this role, you will be:

  • Commissioning research to identify client service gaps, national and international best practice and utilise the results to improve methodologies and evaluation approaches
  • Providing a Centre of Excellence, advice and coaching on design methodologies, structured problem solving, intervention logic mapping and evaluation design across Service Delivery
  • Designing and managing service trials and evaluating outcomes to identify opportunities for improved effectiveness
  • Supporting investment priorities for priority groups by collaborating with client segmentation and service matching teams\

How to Apply

To apply, click the 'Apply Now' button, complete the online application form and submit your CV and Cover Letter outlining your suitability for this role.

All applications must be made online. If this is not possible or if you have any queries, please contact us at

Applications close 5.00pm Sunday 19th August 2018

Apply To:

<< Back to Search Results