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Central Processing Officers (Permanent) - Ellerslie

Ministry of Social Development
Job Category:
Auckland - Auckland
Job Type:
Ongoing - Full Time
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Job Description

Ministry of Social Development


Central Processing Officers - Ellerslie

Full Time positions (37.55 hours per week)

Job Reference: 26426


We have opportunities for Central Processing Officers to join our varied and fast paced unit in Ellerslie.


About the role

The scope and breadth of the work we do here at the Ministry of Social Development is unique and in many ways, we touch the lives of most New Zealanders at some stage in their life's journey. We play an important role in supporting New Zealanders. Simply put, people count on us. As a Central Processing Officer you have an important role to play. Every action you take impacts lives.

Ellerslie Central Processing Unit (CPU)

The role of the Processing Officer in this unit is to complete 6 monthly and annual entitlement reviews and to gather and collate information for internal review processes.


The central processing officer role is 37.55 hours per week across rostered shifts with varying start times between the hours of 6.55am and 10.00pm Monday to Friday and between 7.55am and 6.00pm on Saturdays. 

About you

You are quick and enjoy working with complex information. You are professional, energetic, and able to interact and negotiate with a variety of clients over the phone while maintaining a customer service focus. Driven and determined to succeed you thrive on achieving outcomes. You navigate your way through computer systems with ease and enjoy taking ownership of your work and contributing to team performance. Flexible in your approach you embrace change and learn from it. You are confident working with financial information and can accurately calculate and enter information into computer systems.


The most significant benefit is being able to make a tangible difference in New Zealanders lives. You also receive:

  • Comprehensive induction and on-going training
  • Regular coaching and development opportunities
  • Vibrant, diverse team environment
  • Great location, close to public transport, amenities and facilities
  • Starting salary $42,862 per annum, with the potential to earn up to $52,960 per annum through yearly performance based salary reviews.

How to apply

Please apply online with your CV. You do not need to upload a cover letter; instead you will be asked to answer two additional questions in the application form:

1.     Why do you want to be a Central Processing Officer?

2.     Tell us about a challenging work problem you solved and how you did it.

Please note

  • To be considered for this position you must be a New Zealand Citizen or Permanent Resident at the time of application as this is a Level 4/5 ANZSCO position.
  • If you currently work for MSD, please apply through your myHR careers page at work.
  • For a further discussion about the role contact Wendy on (09) 369 8770.

Applications close:  Wednesday 24th October 2018 at 10.00pm

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