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Integrity Intervention Officers (Permanent)

Ministry of Social Development
Job Category:
Customer services
Wellington - Hutt Valley
Wellington - Wairarapa
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Integrity and Debt – Integrity Intervention Officer Roles - Lower Hutt
Ministry of Social Development
Job ID: 27875

Integrity and Debt vision is to make a critical difference for New Zealanders by working with clients early to do the right thing and help them minimise or potentially avoid a debt.

We consist of three business units, across multiple locations, providing product and processing support to New Zealanders. Our approach is to leverage and share capability, where practical, across our various locations to effectively and efficiently meet client demand.

We are currently recruiting for permanent Integrity Intervention Officer roles in Lower Hutt, Wellington


We are looking for people with the following attributes:


  • Excellent client service skills
  • The ability to problem solve
  • Strong verbal and written communication skills
  • Proven ability to self-manage, work well under pressure and meet agreed deadlines
  • Proven ability to adapt and accept change in addition to working well within a team environment 
  • Comfortable navigating technology such as different applications on a PC 
  • Previous product and processing experience is desirable.




  • Supportive team environment
  • Regular coaching and development
  • Salary range $43,299 to $59,537 per annum. Application along this scale will be dependent on relevant skills and experience


How to apply

Please apply online with your CV. You do need to upload a cover letter outlining your relevant experience and skills against the attributes as listed above.

If you currently work for MSD please apply through your myHR careers portal at work. All other candidates please click the ‘apply now' button. We look forward to your online application. 


For any further discussion about the role, contact Tania, Service Centre Manager on 917 6398

Applications close: Monday 25th March 2019 at 11:59pm

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