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Case Managers - Tamaki and Highland Park

Ministry of Social Development
Job Category:
Community Services
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Case Managers – Tamaki and Highland Park

Permanent, Full Time (37.55 hours per week)


We have opportunities for Case Managers to join our Tamaki and Highland Park Work and Income Service Centres.


What skills do I need to be a Case Manager?


You need to be able to work at pace and make good decisions, often in isolation. Strong relationship, time management and negotiation skills are essential as well as the ability to motivate and empower others to overcome barriers in a non-judgmental way. You must be comfortable working in a pressured environment and enjoy navigating through unexpected challenges.


About the role


As a Case Manager you will support New Zealander's into employment, training and development opportunities and enable access to social housing and financial support. Support services range from emergency housing, to food grants through to job search services. You will manage a caseload of clients and be available to provide them with great service. This includes managing pre-booked appointments and emergencies.


We offer


  • Supportive, close-knit team
  • Regular coaching and development opportunities
  • Salary Range $46,688 to $64,196 per annum (in line with skills, experience and performance).


How to apply


Please apply online. No need to upload a cover letter; instead you will be asked to answer an additional question in the application form:


  • Tell us about a time you helped a person overcome a barrier and what you did to help them (Max 5000 characters).


Please note:


  • As this is a Level 4/5 ANZSCO position you will need NZ Citizenship or Permanent Residency at the time of application to be considered
  • Current MSD employees please apply through your myHR careers portal at work so your application connects to your employee profile
  • For a further discussion about the role contact Karen on (09) 917 7517 or Jane on (09) 917 7956 and quote job reference  28178.


Applications close:  Sunday 28th April 2019 at 10.00pm

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