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Case Managers (Permanent) - South Auckland

Ministry of Social Development
Job Category:
Customer services
Auckland - Auckland
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Ministry of Social Development
Case Managers – Manukau, Hunters Corner, Papatoetoe, Mangere, Otara

Permanent, Full Time (37.55 hours per week)

As a Case Manager you work at pace and make good decisions, often in isolation. Strong relationship and negotiation skills are required, and readily motivate and empower others to overcome barriers in a non-judgmental way. You are comfortable working in a pressured environment and enjoy navigating through unexpected challenges. You support New Zealander's into employment, training and development opportunities and enable access to social housing and financial support. Support services range from emergency housing, to food grants through to job search services. You will manage a caseload of clients and be available to provide them with great service. This includes managing pre-booked appointments and emergencies.

What skills of I need?

You need to be able to work at pace and make good decisions, often in isolation. Working with people energises you and you thrive on seeing others achieve success.  You manage your time well and enjoy taking a proactive approach to find solutions.

We offer you:
  • Induction and on-going training
  • Supportive team environment
  • Regular coaching and development opportunities
  • Salary range D $46,688 to $64,196 per annum (based on skills, experience and performance).

How to apply

Please apply online with your CV. No need to upload a cover letter; please answer this question instead in the application form:

  • If you were a Case Manager, how would you help people find employment? (max. 5000 characters)

Please note:

  • You must have NZ Citizenship or Permanent Residency at the time of application (this is a Level 4/5 ANZSCO role)
  • If you currently work for MSD please apply through your myHR careers portal at work
  • For a further discussion about the role contact Jayson on (09) 917 8436.

Applications close: Thursday 20th June 2019 at 10.00pm

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