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Integrated Services Case Manager - Motueka

Ministry of Social Development
Job Category:
Community Services
Nelson - Marlborough - Motueka
Nelson - Marlborough
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Integrated Services Case Manager – Motueka

Permanent, Full Time


We have a permanent opportunity available for an Integrated Service Case Manager to join our Motueka team.  The Integrated Services Case Manager (ISCM) works with youth and at-risk families and individuals to link them to support services.

Important part of the role is provision within the caseload to provide integrated case management to families with high and complex needs under the Integrated Service Response.  The Integrated Services Response component will require working closely with key agencies to construct comprehensive plans to address clients' needs.  The overall goal is to provide wrap around support to enable clients to move into employment.


You will achieve this by:

  • Creating plans to help clients achieve employment
  • Regularly meeting clients and encouraging them to make progress
  • Completing all benefit administration
  • Managing all reactive appointments for clients on your caseload


To be successful you need:

  • Exceptional client engagement skills
  • Sound judgement and decision-making abilities
  • Strong networking and relationship skills – you need to build effective partnerships with internal and external stakeholders
  • Good insight and understanding of labour markets and employment opportunities
  • Ability to work constructively with youth clients and influence positive outcomes and direction
  • Strongly employment focussed with proven ability to achieve outcomes
  • ​​​​​​​Good computer skills and the ability to pick up new systems and processes


How to apply:

Internal MSD Employees – please apply through your myHR portal at work with your current CV and cover letter.


External applicants - please apply through the apply button and upload your CV and cover letter to our applicant tracking system.


Your cover letter is an important part of our shortlisting process.  Please ensure you provide examples of how you meet the Key Accountabilities and Leadership Behaviours as per the position description.


Applications Close:  Thursday 22nd August 2019

If you have any questions about the role, please contact Celia Thomas


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