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Service Centre Manager - Housing, East Coast Region

Ministry of Social Development
Job Category:
Hawkes Bay - Hastings
Hawkes Bay
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Service Centre Manager – Housing

East Coast Region – positions can be based either Gisborne or Hawkes Bay

Permanent, full time


Reporting to the Regional Director, the role of the Manager - Housing is to provide effective leadership and efficient management of services that contribute to whānau independence.

About you

Manaakitanga with our people will enable you to understand how to best lead a team of Housing Advisors across the East Coast Region.


You will be a proven change leader - at a strategic and operational level, as you will be responsible for leading the successful implementation of Regional and National initiatives that achieve successful outcomes.  You will be an innovative and inspirational leader within a busy service delivery environment.  Your focus will be embedding an outcomes-focussed culture


You will be someone who can motivate, coach, encourage and inspire your teams to succeed.  Your ability to establish credibility and manage relationships across diverse internal and external audiences will also be evident.


Key attributes


  • An ability to create a compelling vision that motivates the team to achieve
  • Innovation, with the ability to strategically position the team to maximise results
  • Excellent communication and interpersonal skills
  • Strong organisational and planning skills
  • Flexible, pragmatic
  • Proven relationship management skills
  • Successful experience in management / leadership roles


What we offer

Remuneration for this role is from $85,749.00 to $107,186.00. Application along this salary scale is dependent on relevant leadership experience and evidenced skills.


Due to portfolio coverage of the wide East Coast region, a willingness to travel to fulfil job requirements and a current full New Zealand licence without restrictions is required.


How to apply:

Please take some time to read and understand the position description before applying.


External applicants: Please click the apply now link to submit your application.

Current MSD employees: Please apply from a work computer, using your work myHR login. 


It is expected that a current CV and cover letter articulating your suitability for this position is attached.


Applications close:  Friday 23rd August 2019


For any further discussion about the role, contact Polly Heke, Executive Assistant at  (06) 974 8207 (external) or 68207 (Internal)


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