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Case Manager Housing - Hawera or Whanganui

Ministry of Social Development
Job Category:
Social, welfare & community
Manawatu - Wanganui - Wanganui
Manawatu - Wanganui
Job Type:
Ongoing - Part Time
Posted Date:
Closing Date:
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Job Description

Case Manager Housing – Hawera or Whanganui

Permanent, Full Time

We're hiring people who are dependable to their core and who have the grit and tenacity to show up and work hard even when the going is tough.  Our organisation plays an important role in supporting New Zealanders.  Simply put, people count on us.  We have an opportunity for a Case Manager Housing to join our Taranaki team on a permanent basis.  This role can be based in either Hawera or Whanganui.


About us

We work together to make a difference for New Zealanders.  Whether that's helping someone get sorted financially so they can study, supporting someone into work, ensuring support is there for someone who can't work, helping one of our seniors by granting their entitlement to New Zealand Superannuation, or giving New Zealanders confidence that the system they fund is being used by people in genuine need.


About the role

The role of the Case Manager Housing is a phone-based role, to support people who are looking for help to secure affordable and stable housing which can lead to outcomes in a number of other areas such as employment and health.


What skills do I need to be a Case Manager Housing?

You need to be able to work at pace and make good decisions, often in isolation.  Strong relationship and negotiation skills are essential and you can motivate and empower others to overcome barriers in a non-judgmental way.  You are comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges.  You have experience identifying and assessing housing needs and a good handle on the local housing market in terms of opportunities, demands and issues.


We offer you

  • Varied, fast paced, interesting, complex and rewarding work
  • Induction and on-going training
  • Supportive team environment
  • Regular coaching and development opportunities
  • Salary starting at $47,622 per annum (effective 1 November 2019, in line with skills and experience). 


How to Apply


Please take some time to read over the position description before applying.


External applicants:  Please click on the apply now link to submit your current CV and answer the application questions.


Current MSD employees: Please apply from a work computer, through your myHR careers portal.


You will be prompted answer the following questions in the application form:


  1. Why do you want to be a Case Manager Housing?
  2. What do you know about the Taranaki housing market?


Application close: Monday 21st October 2019


For a further discussion about the role, please contact Craig Ashcroft, Service Centre Manager at

Apply To:

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