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Case Manager - He Poutama Taitamariki - Kaikohe

Ministry of Social Development
Job Category:
Community Services
Northland - Kaikohe
Job Type:
Fixed Term Contract
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Closing Date:
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Job Description

Case Manager – He Poutama Taitamariki (HPT) – Kaikohe 
Secondment / Fixed Term to 30 June 2020 
Full Time (37.55 hours per week)


  • Varied, fast paced, interesting, complex and rewarding work
  • Help solve problems and provide exceptional customer service to our clients
  • Competitive salary and regular professional development.


As a Case Manager as part of the He Poutama Taitamariki initiative you will intensively with young people aged 18 to 24 years old to awhi them towards positive outcomes. 


About the role

As a Case Manager you will support New Zealander's into employment, training and development opportunities and enable access to social housing and financial support. Support services range from emergency housing, to food grants through to job search services. You will manage a caseload of clients and be available to provide them with great service. This includes managing pre-booked appointments and emergencies.


About the project


He Poutama Taitamariki (HPT) is a regional initiative designed to empower and enable youth at risk of long term unemployment and poor social outcomes. HPT is tailored to young people and provides intensive support to individuals during the course of his or her journey of life change, training or employment, however long that may be. HPT grew out of the small town pilot programmes KODE, GROW and the regional initiative T500. It has been operating for nearly two years and it represents a significant change in the way we work with and support some of the most vulnerable people in our communities and we are excited about the potential impact we can have. HPT combines a youth specific case management model with customised contracted services all of which have in-built manaaki tangata (long term pastoral care). Young people are at the heart of what we do in Northland and this dynamic project has had a significant impact on youth benefit numbers. In December 2016, partners embarked on this new approach with just over 2,600 young people receiving benefits. Today this figure sits at 2118. The issue of youth unemployment and disengagement has been acute in Northland but with initiatives like this, we are changing our story. 

What skills do I need?


You need to be able to work at pace, use initiative and make good decisions, often in isolation. Strong relationship and negotiation skills are useful and you will be able to motivate and empower others to overcome barriers in a non-judgmental way. You are comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges.

We offer


  • Supportive team environment
  • Regular coaching and development opportunities
  • Salary range D $47,622 to $65,480 per annum (effective 1 Nov 2019, in line with skills and experience).


How to apply


Apply online with your CV. You do not need to upload a cover letter, instead please answer this question in the online application:

1.    Why you want to be part of the He Poutama Taitamariki initiative?
For a further discussion call Kim on (09) 983 9131.

If you currently work for MSD you must apply through your myHR careers portal at work. 

Applications close: Tuesday 29th October 2019 at 10.00pm

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