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Service Centre Manager - Housing, Rotorua

Ministry of Social Development
Job Category:
Community Services
Bay of Plenty - Rotorua
Bay of Plenty
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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Job Description

Service Centre Manager – Housing
Based in Rotorua – covers Bay of Plenty Region 
Permanent, Full Time (40 hours per week)
Job Reference 31679

Reporting to the Regional Director, the role of the Manager - Housing is to provide effective leadership and efficient management of services that contribute to individual, family and community independence. In short, our role is to support our clients in finding ‘a place to call home'. 

Due to portfolio coverage of the Bay of Plenty region, a willingness to travel to fulfil job requirements and a current full New Zealand licence without restrictions is required.

About you

Your welcoming approach and manāakitanga with our people will enable you to understand how to best lead the Housing team across the Bay of Plenty Region and our 12 Service Centres. 

A proven change leader, at a strategic and operational level, you can lead the successful implementation of Regional and National initiatives to achieve successful outcomes. This is a high-profile position which interacts with our leadership team, Ministers, other government agencies, media etc. You will need to be an innovative and inspirational leader who can embed an outcome focussed culture within a busy service delivery environment. Ideally you will have existing community connections which will facilitate future conversations and information sharing. 

You will be someone who can motivate, coach, encourage and inspire your team to excel. Your ability to establish credibility and manage relationships across diverse internal and external audiences will be evidenced in previous roles.


•  a strategic thinker who is innovative and able to strategically position the team to maximise results
•  outstanding communications, interpersonal and relationship management skills at all levels and with people of all ages and from a diverse range of backgrounds
•  an ability to create a compelling vision that motivates the team to achieve
•  strong organisational and planning skills
•  flexible and pragmatic approach
•  successful experience in management / leadership roles
•  high energy and enthusiasm for supporting our clients to secure ‘a place to call home'.


Supportive, inclusive team environment where you receive ongoing professional development and growth opportunities.  Remuneration for this role is from $85,749.00 to $128,623.00 per annum. Application along this salary scale is dependent on relevant leadership experience and evidenced skills.

How to apply

External applicants: Please click the apply now link to submit your application.
Current MSD employees: Please apply from work through your internal MyHR careers portal.  

Apply with a current CV. No cover letter is required, instead please answer these additional questions in the online application form:

1.  Why do you want to lead our Bay of Plenty Housing Team?
2.  What leadership or community experience do you have that is relevant to this role?
3.  What would you do in this role to maximise outcomes for clients?

Applications close:   Wednesday 22nd January 2020 at 10.00pm

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