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Commincator - Trainee

Employer:
NZ Police
Job Category:
Communications, media, & marketing
City/Town:
Auckland - Auckland
Region:
Auckland
Job Type:
Ongoing - Full Time
Posted Date:
06-Oct-2017
Closing Date:
20-Oct-2017
File Attachment:
No File Attached
Employer Website:

Job Description

Communicator – Trainee

New Zealand Police

Auckland

Vacancy 1550

 

Are you quick at gathering and analysing information and keen to help people who need Police assistance? Then working as a Police Communicator could be the job for you.

Applications are now open for New Zealand Police Communication Centres in Auckland. Every call counts, so this is a job for people with exceptional interpersonal skills who are quick on the uptake and are emotionally resilient.

As a Police Communicator, you will be primarily answering calls on the Crime Reporting Line where you will be gathering information and filing reports about historic crimes across New Zealand. You may also be required to manage an Emergency 111 call. Whatever the call, your job is to assess the situation, decide what needs to be done and gather the right information to make it happen. You'll need to feel comfortable taking charge when serious incidents occur and be committed to providing a good service to the public. These roles are full time and part time and require you to be flexible around a 24/7 schedule, ensuring calls are answered around the clock.

 

To succeed in these roles you must:

Be customer centric, gathering key information quickly and providing an exceptional customer experience.

Be flexible to work around a 24/7 schedule.

Be a NZ/Australian Citizen or NZ Resident.

Have clean credit, or a payment plan in place

Have clean criminal history.

Have a reliable way to get to work

Have a typing speed of 40wpm and Intermediate level of MS Windows.

Have excellent spoken English and Communication Skills.

Have a reasonable geographical knowledge of New Zealand.

Have the ability to multi-task.

 

If you share the New Zealand Police's values PRIMED (Professionalism, Respect, Integrity, have commitment to Maori and the treaty, Empathy and Diversity) and this role sounds like you, please contact

 

Start Date: 13th of November 2017 and further 2018 intakes

 

  

 

   

 

Please note: Applications will only be accepted when formally submitted to Randstad.

 

If you have any questions please contact Michael-Rita Stowers-Wah on 09 300 4317 or nzpolicetp@randstad.co.nz

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