Case Manager, Gore Service Centre at Ministry of Social Development, Southland

Mō tēnei tūranga mahi | About this role

About us
 
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
 
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

 

Case Manager, Gore Service Centre

• Can you play a key role supporting New Zealanders to achieve their goals?
• Are you looking for a dynamic, varied role where building relationships is key to success?
• Fixed term / secondment to 30 June 2023

 

Case Managers play a vital role in our communities. Every day is different, fun and challenging. 

We're seeking a Case Manager based in Gore which is the heart of Eastern Southland.  Gore is the capital of brown trout fishing, country music and services a large rural community.  

We offer a great work environment, a fabulous team culture and a way to make a real difference to the lives of New Zealanders. 

It will appeal to highly motivated, adaptable, progressive candidates, who have a strong client-focus and are driven by service excellence and achieving results.  

If you are keen to join our team, please apply. 

 

About you

As part of our team, you will work alongside clients providing support to help improve their lives and connecting them to development and employment opportunities. 

We are looking for someone who is focused on achievement and can practically help others to access job opportunities, training and development, education programmes and work experience because they understand the labour market, employment and career advisory.   

Your welcoming approach and manāakitanga with our people will enable you to know them, understand how to best support them, and work with them to achieve their goals.

You'll bring a high level of personal integrity, initiative, solution focus and relationship management skills to the role. 

You will be well-organised, have good listening skills and an empathic, non-judgmental approach to serving others.

You're comfortable navigating your way around computer systems and enjoy finding solutions to problems.  You will need to assess eligibility and support people accessing income support as part of this role.

 

To succeed in this role, you will need to:

• Have a passion for changing people's lives for the better
• Possess the ability to work alongside clients from diverse backgrounds and communities
• Be flexible, solutions focussed and client centric
• Demonstrate excellent written and verbal communication skills

 

You will be prompted to answer 2 additional questions in the application form:

1. Why do you want to be a Case Manager?
2. Describe how you would motivate and influence a person towards their employment goals? 

 

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager-nov-2020.docx

Salary range: $62,660.00 - $76,585.00

 

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

 

Closing date:  14 August 2022

 

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated prior to 1 September 2022. From 1 September 2022 MSD's policy will be to encourage, but not require, employees to be fully vaccinated for COVID-19 and its variants unless the role is identified as requiring vaccination at the time.