Case Manager - Hawkes Bay and Gisborne at Ministry of Social Development, Gisborne

Mō tēnei tūranga mahi | About this role

About us
 
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
 
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

 

 

Case Manager

 

• Varied, fast paced, interesting, complex and rewarding work
• Help solve problems and provide exceptional customer service to our clients
• Competitive salary and regular professional development.

 

We're hiring people who are dependable, who have the grit and tenacity to show up and work hard even when the going is tough. Our organisation plays an important role in supporting New Zealanders. Simply put, people count on us. We have an opportunity for Case Managers to join our team in Motueka on a temporary basis.

About the role

 

As a Case Manager you will support New Zealanders into employment, training and development opportunities and enable access to social housing and financial support. 

 

Our services range from emergency housing, to food grants through to job search. You will begin your career assisting our clients to use our online services and working with them over the phone to manage some appointments. You will then have the opportunity to manage a caseload of clients who may require your assistance to access emergency accommodation and also manage a caseload and your caseload will have whanau whom are already in emergency housing. 

 

What skills do I need to be a Case Manager?

 

You need to be able to have great time-management skills and make good decisions. Strong relationship and negotiation skills are desired and the ability to motivate and empower others to overcome barriers in a non-judgmental way. You need to also be comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges. You need to have strong facilitation, planning and organisational skills.

 

What are the benefits of being a Case Manager?

 

The most significant benefit is being able to help people. It is an amazing feeling when you help someone get sorted financially; into work or ensuring support is there for someone who isn't able to work. 

 

We offer:

• Induction and on-going training
• Supportive team environment
• Regular coaching and development opportunities
• Starting salary approx. $62,660 - $76,585per annum (dependent on relevant work experience, evidenced skills and other factors).
   

Position Description

 

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager-nov-2020.docx

 

How to apply

 

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

 

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

 

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

 

Closing date: Sunday 14th August 2022

 

 

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

 

MSD has a COVID-19 vaccination policy which requires employees to be fully vaccinated prior to 1 September 2022. From 1 September 2022 MSD's policy will be to encourage, but not require, employees to be fully vaccinated for COVID-19 and its variants unless the role is identified as requiring vaccination at the time.