Case Manager Housing - Canterbury at Ministry of Social Development, Canterbury

Mō tēnei tūranga mahi | About this role

About us
 
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
 
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Permanent full time opportunity based in Riccarton

• Mana Manaaki: A positive experience every time
• Kotahitanga: Partnering for greater impact
• Kia Takatu Tatou: Supporting long term social and economic development

 
We have an opportunity to join our team. In this role you will support people who are looking for help to secure affordable and stable housing, which can lead to outcomes in several other areas such as employment and health. This is predominantly a phone-based role and provides services to people in the Canterbury region. As a Case Manager Housing you'll be responsible for assessing the needs of people applying for Public Housing, as well as for holding local knowledge on housing and providing options and advice. 

 
What skills do I need to be a Case Manager Housing?

 
You need to be comfortable working in a fast paced, pressured environment and have the confidence to make good decisions, often in isolation. Strong relationship and negotiation skills are essential, as is the ability to motivate and empower others to overcome barriers in a non-judgmental way. You need to be an excellent team player with amazing people skills, and someone who enjoys navigating through unexpected challenges. It would be advantageous to have experience identifying and assessing housing needs and have a good handle on the local housing market in terms of opportunities, demands and issues. You will need NZ Citizenship or Permanent Residency at the time of application as this is classified as a Level 4/5 ANZSCO position.

 
We offer you:

• Varied, fast paced, interesting, complex and rewarding work
• Induction and on-going training
• Supportive team environment
• Regular coaching and development opportunities
• Salary range: $66,660 - $80,585per annum (in line with skills and experience).

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager-nov-2020.docx

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

Closing date:  Monday, 5 June 2023

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.