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18/076 Senior Technical Support Analyst

Department of Internal Affairs
Job Category:
Data analytics
Canterbury - Christchurch
Job Type:
Ongoing - Full Time
Posted Date:
Closing Date:
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No File Attached
Employer Website:

Job Description

Type: Permanent
Hours: Full time
Location: Chrstchurch
Business Group: National Library
Branch: Information and Knowledge Services
Salary: $65,124 - $88,109

Applications are invited for the position of Senior Support Analyst Kotui and Aotearoa Peoples Network Kaharoa (APNK). This is a new permanent appointment. 

The Senior Technical Support Analyst is responsible for overseeing the technical support and network administration aspects of the APNK Service and the K?tui Library Service within budget and scope.

This role is suitable for someone technically proficient with over 5 years' experience in leading and providing support services or help desk services in a public environment.

The ability to communicate well with a wide range of people and strong customer focus is critical.  It is expected also that the successful applicant will have the ability to self-manage, be an integral part of the Kotui and APNK team and have a belief in the mission of National Library and DIA and a commitment to enhancing information democracy and to providing an environment through collaboration with public libraries which fosters digital literacy, digital inclusion and access to information and technology.

If this sounds like you, we would like to hear from you!

Applications close: 5PM, Wednesday 28 February 2018
For more information please contact: John Truesdale on
Job description: To review the full job description, please click here, if you are unable to open the link, please review the full job description on our careers website.

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